KVR Audio

metalifuxx · Post by **metalifuxx** » Mon May 23, 2011 4:59 am

hibidy wrote:
blueman wrote:
hibidy wrote:I thought I was following the instructions.
I'm sure you did and it's likely just a bug on their end. I did not receive jam points from my first CS purchase (had to create a ticket to fix) so this system is hardly perfect yet. This whole concept is bit alienating IMO.
haha! It's like I can picture them in some back room, lighting cigars with 100 bills.

That's funny, but I picture a confident tech support team that ecourages people to just use their products, and there will never be any problems at all, much like this:

hibidy · Post by **hibidy** » Mon May 23, 2011 5:01 am

metalifuxx wrote:
hibidy wrote:
blueman wrote:
hibidy wrote:I thought I was following the instructions.
I'm sure you did and it's likely just a bug on their end. I did not receive jam points from my first CS purchase (had to create a ticket to fix) so this system is hardly perfect yet. This whole concept is bit alienating IMO.
haha! It's like I can picture them in some back room, lighting cigars with 100 bills.
That's funny, but I picture a confident tech support team that ecourages people to just use their products, and there will never be any problems at all, much like this:

Not getting it. Was there supposed to be a vid? (I'm not familiar with the set)

metalifuxx · Post by **metalifuxx** » Mon May 23, 2011 5:03 am

unless it is like this:

which is a parody on this:

A Discover Card commercial I believe, which also has been aired constantly on the hockey broadcasts with the Stanley Cup.

metalifuxx · Post by **metalifuxx** » Mon May 23, 2011 5:06 am

hibidy wrote:
metalifuxx wrote:
hibidy wrote:
blueman wrote:
hibidy wrote:I thought I was following the instructions.
I'm sure you did and it's likely just a bug on their end. I did not receive jam points from my first CS purchase (had to create a ticket to fix) so this system is hardly perfect yet. This whole concept is bit alienating IMO.
haha! It's like I can picture them in some back room, lighting cigars with 100 bills.
That's funny, but I picture a confident tech support team that ecourages people to just use their products, and there will never be any problems at all, much like this:

Not getting it. Was there supposed to be a vid? (I'm not familiar with the set)

I even hardly watch TV and have seen those Metro PCS commercials constantly for the last 2 years or so. They are still current with new ones also. Not trying to be stereotypical either, but the commercials seem to roll with it. Metro PCS is national (USA) right? Or is it only a Michigan/Detroit area phone/wireless company? I am sure you could find a vid of them if you are inquiring.

hibidy · Post by **hibidy** » Mon May 23, 2011 5:11 am

Well, they even spoofed that on some NBC show (I think it was canceled though)

I think I get it now though. IK's support has not been wretched but it is somewhat of a pain. What DOES bug me is after filling out that long bible-sized support ticket (to type in about 3 sentences) they STILL ask questions and waste time that you already answered.

hibidy · Post by **hibidy** » Mon May 23, 2011 5:12 am

Oh, and we don't have that commercial here that I've seen.

metalifuxx · Post by **metalifuxx** » Mon May 23, 2011 5:22 am

ok for people not familiar with the Metro PCS commercials and the (Indian?) tech support guys:

Maybe this also belongs in the "What synth can give me this sound" or "Does this sound like a Virus" thread

hibidy · Post by **hibidy** » Mon May 23, 2011 6:08 am

haha!

btw, despite my "jam points" woes, I got the mudhoney. It's not as mulit-dimensional as the moller, but it's still a nice pedal. Not crazy about that replica though.....I really do prefer my delay after the mic anyways.

Now trying, the Princeton.......I have "fender" already so really not sure. Maybe I'll check out the other orange stuff I don't have.

I wish they would have gotten the newest pedals (I'm assuming SD is next) out this month.

blueman · Post by **blueman** » Mon May 23, 2011 2:57 pm

Well...they DID have the "rapture" to deal with after all. That caused a rift in many ppls plans

ObiWonder · Post by **ObiWonder** » Mon May 23, 2011 7:21 pm

chj wrote:
ObiK wrote:Did you ever contact our support?

chj wrote:Tech support simply replied that a new version will be released.
That was before 3.5.2. As I said already, 3.5.2 didn't solve the problem.

Did you contact them since and let them know it didn't work?

Brian @ IK Multimedia · Mon May 23, 2011 9:20 pm

kcisANDderit wrote:
Brian @ IK Multimedia wrote:
kcisANDderit wrote:scrap the friggin coupons IK!

I won't be buying anymore until then
OK. No more coupons for you. Carry on now.
funny?! how flip can you get?!

less $$$ for you

P.S. "coupon" is a total misnomer in the custom shop

Actually we will be unveiling a new system that has been in development for a long time which will do away with coupon codes in favor of a more direct way for using JamPoints. I have revealed a little bit about this before, but it is too early to go into details yet...

hibidy · Post by **hibidy** » Mon May 23, 2011 9:25 pm

edit, nm

electro · Post by **electro** » Tue May 24, 2011 9:41 pm

Where is the Webstore Based Custom Shop for people that don't want Internet based DRM schemes on DAWs?
http://en.wikipedia.org/wiki/Digital_rights_management

If the internet were to go offline for a week, how would you be able to activate purchased Custom Shop products?

Brian @ IK Multimedia · Wed May 25, 2011 12:27 am

We don't use DRM. And if the internet went offline for a week, I think the world would have more immediate crises to deal with than non-authorized amps.

ObiWonder · Post by **ObiWonder** » Wed May 25, 2011 12:57 am

electro wrote:Where is the Webstore Based Custom Shop for people that don't want Internet based DRM schemes on DAWs?
http://en.wikipedia.org/wiki/Digital_rights_management

If the internet were to go offline for a week, how would you be able to activate purchased Custom Shop products?

It is something we are still considering and haven't decided on yet.

Introducing AmpliTube 3.5 Custom Shop