* WARNING * - Do NOT install new iLok software!

[The_Hidden_Goose]

I admit that any thread about a piece of software that uses iLok gets annoyingly hijacked, but if ever there was a thread were some iLok bashing were apt then this is it!

However, I don't think the whole argument against is vindicated on this one foul-up - foul though it may be for those temporarily inconvenienced.

Personally I understand why developers feel the need for it. I also sympathise with users who don't want to deal with it (me being one of them).

And while it's true that if people don't express their "I won't buy it if it's iLok" opinions then the developers wouldn't know the extent that people don't like them and make their decision with that at least in mind, I think the arguments have been had for so long and for so many products by so many developers....well, I think they know and have made their decisions. Whinging about it isn't going to change their minds.

[Mushy Mushy]

I must have a different ilok because my Soundtoys et al, were all working perfectly this week.

[Gamma-UT]

Apparently, the problem afflicts licences for upgrades where you need to surrender a licence to get the new one. If you bought Soundtoys at V4, for example, it probably will be OK. I've done V3->V4. It's still borked by the looks of it but I haven't synchronised the dongle to make sure.

But kudos to iLok for warning people. Oh no, wait, that's in a different universe.

[Mushy Mushy]

Apparently, the problem afflicts licences for upgrades where you need to surrender a licence to get the new one. If you bought Soundtoys at V4, for example, it probably will be OK. I've done V3->V4. It's still borked by the looks of it but I haven't synchronised the dongle to make sure.

But kudos to iLok for warning people. Oh no, wait, that's in a different universe.

Thanks to the OP we shouldn't go anywhere near the ilok site until its resolved.
In the meantime they will still continue to work.

[Gamma-UT]

Apparently, the problem afflicts licences for upgrades where you need to surrender a licence to get the new one. If you bought Soundtoys at V4, for example, it probably will be OK. I've done V3->V4. It's still borked by the looks of it but I haven't synchronised the dongle to make sure.

But kudos to iLok for warning people. Oh no, wait, that's in a different universe.

Thanks to the OP we shouldn't go anywhere near the ilok site until its resolved.
In the meantime they will still continue to work.

You don't think iLok should have a banner on the front page saying "check your licences on the web interface before downloading the new licence manager"? Encouraging people to go ahead and run it who might not have seen forum traffic doesn't sound very responsible to me.

[Mushy Mushy]

Apparently, the problem afflicts licences for upgrades where you need to surrender a licence to get the new one. If you bought Soundtoys at V4, for example, it probably will be OK. I've done V3->V4. It's still borked by the looks of it but I haven't synchronised the dongle to make sure.

But kudos to iLok for warning people. Oh no, wait, that's in a different universe.

Thanks to the OP we shouldn't go anywhere near the ilok site until its resolved.
In the meantime they will still continue to work.

You don't think iLok should have a banner on the front page saying "check your licences on the web interface before downloading the new licence manager"? Encouraging people to go ahead and run it who might not have seen forum traffic doesn't sound very responsible to me.

Ok, perhaps

[tropicalontour]

Wow, if iLok was trying to convince developers, already under pressure from people that are hostile to iLok, to drop this technology for good, what better way could they have devised than invalidating thousands of permanent licenses at a stroke? Own goal or what?

[whyterabbyt]

Wow, if iLok was trying to convince developers, already under pressure from people that are hostile to iLok, to drop this technology for good, what better way could they have devised than invalidating thousands of permanent licenses at a stroke? Own goal or what?

More like : "News at eleven : a temporary issue which, while f**king annoying, will be resolved and is not acually the end of the world"

[Gamma-UT]

More like : "News at eleven : a temporary issue which, while f**king annoying, will be resolved and is not acually the end of the world"

The way that iLok as a company has handled the resulting debacle, which looks to have pushed a lot of the support hassle onto the devs themselves, won't have helped iLok's position. The only thing in their favour right now is the currently uncracked status of iLok2. Even with that, I imagine Dirk at PA has been getting a fair few phone calls this week.

[el-bo (formerly ebow)]

this demonstrates the best argument against ilok - that of having all of your eggs in one basket..though instead of worrying about theft, loss or breakage of a little crappy dongle, ti turns out to be the error of the supplier that has everyone held hostage

i feel bad for everyone who is suffering this..given how this has been handled so far i truly wish for this company to be made to pay this in some form or other

shit happens, but with such a high dependence on them for all these licences, they should have gone into customer damage-control immediately and not left this issue to the luck of anyone who happened to have logged on to this site or kvr

unacceptable !!

[DevonB]

Wow, if iLok was trying to convince developers, already under pressure from people that are hostile to iLok, to drop this technology for good, what better way could they have devised than invalidating thousands of permanent licenses at a stroke? Own goal or what?

More like : "News at eleven : a temporary issue which, while f**king annoying, will be resolved and is not acually the end of the world"

Yes, true, but the fact is, the damage is done. This is the problem when you create a product that relies on someone else's technology beyond your own to work. Still better off doing your own serial # system and let the honest people remain honest instead of punishing them when it was no fault of their own.

There would be no way to prove the exact finanial damages this problem has caused, but for small developers, this is going to hurt potential sales, period. Worse, the problem is out of their hands to fix, unless they change CP schemas, or offer multiple schemas.

It certainly makes me take pause to consider that hundreds if not thousands of dollars worth of products I've bought are suddenly rendered useless in a blink of an eye, especially if you're under a deadline. In this small business world, even small things have far greater impacts than in larger businesses (single composers, multi collaborative composers, multimedia creation shops, video game composer shops, audio-for-video shops, etc.) all of which are small businesses with limited staff and limited resources with often tight deadlines. Do I take that risk or not?

I wonder if any of the developers and/or users will sue for finacial damages now as well, or even bring a class action lawsuit against them.

Devon

[ChiTown24]

thanks for the heads up!
IMO it would be kool if there was a short, simple temporary & locked sticky in the Instruments/Effects/Hosts/Computer Setup sections alerting folks to the issue. If it prevented one person from causing themselves some significant butthurt, albeit temporary, it would be worth it.

[Teksonik]

I just don't understand how any thinking software user can support iLok as a form of copy protection. I thank God that I'll never have a problem with Dongles as long as my boycott of them continues....for those of you who support iLok this should be a wake up call.....

I'm not interested in debating the subject any further. I've said my piece and will not return.......

[trimph1]

If you have no need to upgrade don't bother upgrading.

Would save the hassle right there....

[Gamma-UT]

If you have no need to upgrade don't bother upgrading.

Would save the hassle right there....

If you need to load a new licence, you need the new software. If you want to transfer a licence between dongles (people do do this y'know), you need the new software. I doubt anyone went to the iLok site on the weekend off the off chance of finding some upgraded software, which kinda implies that anyone caught by this had something to do that involved shifting licences around.