KVR Audio

The Belonging Kind · Post by **The Belonging Kind** » Thu Oct 12, 2006 11:31 am

I have just recently installed Sonar 6 onto my PC and have attempted several times to register it on the cakewalk website. Each time the site tells me that I cannot register at this time. I have filled in everything correctly and have attempted it in several browsers. Is anyone else having this problem?

whyterabbyt · Post by **whyterabbyt** » Thu Oct 12, 2006 11:32 am

Nope; worked first time here.

Hunter · Post by **Hunter** » Thu Oct 12, 2006 11:36 am

try contacting support with you sn or the cakewalk forums.

The Belonging Kind · Post by **The Belonging Kind** » Thu Oct 12, 2006 11:38 am

"Your product could not be registered. Click here to register your Cakewalk product."

whyterabbyt · Post by **whyterabbyt** » Thu Oct 12, 2006 11:50 am

How are you doing it? Just cutting and pasting the registration info from your email?

The Belonging Kind · Post by **The Belonging Kind** » Thu Oct 12, 2006 12:06 pm

I am filling out the form on the website. It wont give me a registration number.

whyterabbyt · Post by **whyterabbyt** » Thu Oct 12, 2006 12:12 pm

So you only have a serial number? Is this an upgrade or a new copy?

The Belonging Kind · Post by **The Belonging Kind** » Thu Oct 12, 2006 1:19 pm

Upgrade

whyterabbyt · Post by **whyterabbyt** » Thu Oct 12, 2006 1:41 pm

Then you should have been emailed your registration code and serial number. Check your spam/junk folder, mine got filtered out and I was lucky to notice...

(see http://www.kvraudio.com/forum/viewtopic ... 41#2129541)

The Belonging Kind · Post by **The Belonging Kind** » Fri Oct 13, 2006 12:08 am

yea...its not there.

whyterabbyt · Post by **whyterabbyt** » Fri Oct 13, 2006 8:16 am

Hmmm. You should try emailing CW.

flugel45 · Post by **flugel45** » Sat Oct 14, 2006 6:05 pm

No problems here either.

I know this sounds obvious, but I've seen this many times before... Are you sure you are entering the serial number exactly as it is printed (not confusing 0 for O, and so forth)?

Also, what browser are you using?

JD

xylyx · Post by **xylyx** » Sat Oct 14, 2006 7:56 pm

I got that same message when I tried registering the first time by copying the serial from the email and pasting it into the serial number field on the site. When I typed the serial number in manually the second time, it worked without problem...strange, but worth a try if you haven't already done so.

The Belonging Kind · Post by **The Belonging Kind** » Mon Oct 16, 2006 11:10 pm

flugel45 wrote:No problems here either.

I know this sounds obvious, but I've seen this many times before... Are you sure you are entering the serial number exactly as it is printed (not confusing 0 for O, and so forth)?

Also, what browser are you using?

JD

I have filled out the registration page several times and in both firefox and internet explorer. No luck. I have also tried registering from the pop up when I open Sonar 6, which fills in the serial number for me. That was obvious, thank you for pointing it out.

I appear to be having the same trouble as this fellow: http://forum.cakewalk.com/tm.asp?m=879497

I have e-mailed cakewalk and am patiently awaiting a reply to tell me to e-mail someone else...again.

Hink · Post by **Hink** » Mon Oct 16, 2006 11:35 pm

the email didn't get blocked by a spam block did it?

Sonar 6 Registration Difficulties