winXP doesnt recognise USB keyboard
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- KVRist
- 52 posts since 31 Jul, 2003 from Valencia, Spain
hi there, i'm a bit stuck. I have an M-AUDIO ekeys 39 keyboard which plugs into the USB port. On my old laptop i plugged it in and windows automatically recognised it as a "USB AUDIO DEVICE" and it was found in my host (energyXT).... but on a new PC Windows recognises it as a "USB COMPOSITE DEVICE" and eXT doesnt find it so i cant use it... i have no driver and there is none on the M-AUDIO site. Can anyone help?
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- KVRAF
- 13140 posts since 7 May, 2006 from Southern California
Here is a link to the driver: http://www.m-audio.com/index.php?do=sup ... vers&f=783
But when keyboard that is class compliant shows up as a USB composite device it usually means that it won't be recognized on that port even if the driver is installed. Have you tried connecting to other ports?
But when keyboard that is class compliant shows up as a USB composite device it usually means that it won't be recognized on that port even if the driver is installed. Have you tried connecting to other ports?
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- KVRist
- Topic Starter
- 52 posts since 31 Jul, 2003 from Valencia, Spain
thanks for the quick reply. i'd already tried that driver but the installer comes up with an error (it doesnt give any more details).
i've tried other usb ports and also tried uninstalling the USB ROOT HUB entries in the Windows Device Manager.... no luck. As far as i can remember the keyboard didnt come with XP drivers, its supposed to be plug and play!
i've tried other usb ports and also tried uninstalling the USB ROOT HUB entries in the Windows Device Manager.... no luck. As far as i can remember the keyboard didnt come with XP drivers, its supposed to be plug and play!
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- KVRist
- Topic Starter
- 52 posts since 31 Jul, 2003 from Valencia, Spain
ok i solved it (took all day though).
i found some post on another site about someone having problems with a USB keyboard and they discovered that the problem was with a Logitech webcam. And i have a logitech webcam, so i uninstalled the logitech drivers and hey presto; the keyboard works.
i found some post on another site about someone having problems with a USB keyboard and they discovered that the problem was with a Logitech webcam. And i have a logitech webcam, so i uninstalled the logitech drivers and hey presto; the keyboard works.
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- KVRAF
- 9528 posts since 6 Oct, 2004
Thanx for the follow-up. Too often, if someone finds the cure, they go awaytwnsrh wrote:ok i solved it (took all day though).
i found some post on another site about someone having problems with a USB keyboard and they discovered that the problem was with a Logitech webcam. And i have a logitech webcam, so i uninstalled the logitech drivers and hey presto; the keyboard works.
without sharing the solution!
Now google etc can be of more help to someone else with similar issues.