No media file audio after subsession selection

[f.locutus]

Hi,
I'm testing Cantabile Performer to see if it's suitable for my needs.
One fetaure I like and I absolutely need is the media player (I need audio backing tracks to be played).

To specifically test this feature I created two subsessions and loaded two media files.
Each of these two media files is enabled on a specific subsession.

Switching between the two subsessions (manually or via program change) when I hit play on the enabled media file (manually but overall via control change), often, I can't hear anything even if the cursor moves along the waveform.
Hitting stop and play the audio comes back again.

Any suggestion ?

Here is my setup:
- Win XP SP3 32bit
- M-AUDIO Profire 610

Thanks and Regards

[f.locutus]

Just tested on another laptop with different setup to check if something different could happen.
Same results.

Set Up:
Cantabile Performer Trial - 2.0.0.2049 32bit (same as above)
Asio4All drivers
WinXp SP3 32bit

2 media files on Group 0
2 subsessions with only 1 media file enabled each

Midi assignments:
Load Specific Subsession (the first) - Program change 1
Load Specific Subsession (the second) - Program change 2
Play/Stop media group - Note A0

TEST:
1) Sent program change 1 - Result: Subsession 1 loaded
2) Pressed A0 - The first media file plays correctly (the audio is present)
3) Pressed A0 - The first media files stops playing
4) Sent program change 2 - Result: Subsession 2 loaded
5) Pressed A0 - The second media file plays (cursor scrolling along the wave) but no audio is present (also the output meter shows no activity)
6) Pressed A0 - The second media files stops playing
7) Pressed A0 - The second media file plays correctly (the audio is present)
If I switch subsession again sending program changes I got the same situation as above(point 5 to 7)

Please let me solve this issue so that I can buy the product and work on my live setup.

Ciao
Fabrizio

[TiUser]

Hi.
Did you already send your findings via mail to Topten Software? If not please do so. I am sure Brad will look into this as what you describes sounds like a bug.

[f.locutus]

Thanks for your suggestion TiUser.

I just sent the issue to the Cantabile Software support.

I hope this can be fixed.
I'll let you know.

Fabrizio