Plugin not showing up in installed plugin list for some people. Common causes?

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Hi all:

I have a few people that are unable to load my new plugin, ValhallaFreqEcho, on Windows XP systems. They install it in the standard place, but it doesn't show up in Cubase or any of their other hosts.

A few other possibly relevant details:

- VC 8 Runtime is apparently installed on all of their systems (this is required by Juce plugins)
- The computers in question are Intel Core 2 Quad (or whatever these are called)

I have no problem running the plugin in Live 8 or Reaper on my system.

Is this a bug that other people have encountered? Is there some easy fix, like having an improper ID somewhere? Or is this one of those deep and nasty bugs?

Thanks for any help,

Sean Costello

P.S. The latest beta versions of my plugins are available from my blog at

http://valhalladsp.wordpress.com/2010/0 ... available/

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I was checking some dependencies on my own plugins and saw this.

When i run your win dll with Dependency Walker it shows that all the
Digidesign DLLS are linked in with what is a VST. I think because you are probably doing one of those polymorphic plugins in Juce (VST/RTAS combined).

If your user doesn't have ProTools installed then it might not load as the required DLLs are missing. You might want to just do separate VST and RTAS builds.

best
Gary Newby
Last edited by gnjp on Thu Mar 25, 2010 11:17 am, edited 1 time in total.

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If I remember correctly the digi DLL are delay(lazy) loaded so it shouldn't be a problem.

http://msdn.microsoft.com/en-us/library/151kt790.aspx
Olivier Tristan
Developer - UVI Team
http://www.uvi.net

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gnjp wrote:I was checking some dependencies on my own plugins and saw this.

When i run your win dll with Dependency Walker it shows that all the
Digidesign DLLS are linked in with what is a VST. I think because you are probably doing one of those polymorphic plugins in Juce (VST/RTAS combined).

If your user doesn't have ProTools installed then it might not load as the required DLLs are missing. You might want to just do separate VST and RTAS builds.
Good idea. I'll try building a VST-only build, and send it to the people having issues.

Thanks,

Sean Costello

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It looks like we have a WINNER!

I followed Gary's advice, and built a VST-only version of the plugin. The previous version was a polymorphic plugin, which is the standard in Juce nowadays.

One of the users that couldn't load the VST before can now load it.

Thank you thank you thank you!!!!! I've reported this issue and solution on the Juce forum as well.

Sean Costello

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