KVR Audio

budd1405 · Post by **budd1405** » Sat Apr 28, 2012 3:45 pm

Shot in the dark to see if anyone can help ...

Kontakt 4 suddenly stopped working for me. When I go into it, it just hangs and does nothing until I close it down. I had recently installed the circle and EZ Keys and uninstalled both, still the same result. I totally un installed Kontakt 4 and reinstalled with the same result. I'm running on Windows 7 64 bit, but use the 32 bit version in live. Everything else seems to be fine.
I contacted NI customer support last Tuesday and have yet to get a response

David Carpenter Wind Core · Sat Apr 28, 2012 4:16 pm

If uninstall and re install doesn't work you may have to clean out your registry or reformat in order to get kontakt working again happened to me before.

budd1405 · Post by **budd1405** » Sat Apr 28, 2012 5:14 pm

Thanks for the response, i wouldn't know what to delete out of the registry so are you saying I need to flatten my pc?

David Carpenter Wind Core · Sat Apr 28, 2012 5:41 pm

Check this thread might help you out http://www.native-instruments.com/knowl ... up+Utility

budd1405 · Post by **budd1405** » Sun Apr 29, 2012 4:10 pm

Thanks dude but that didnt work. The weird thing is that in standalone mode it also hangs but I can open another instance of it and that works

David Carpenter Wind Core · Tue May 01, 2012 2:17 am

I noticed you are running windows 64 bit and bridging with 32 bit live. Have you tried a 64 bit app like Reaper this might help. I currently am running 32 bit windows 7 sp1 with kontakt 5 no issues after installing libraries. Too bad the link didn't help much I will see if I can find anything else that may help.

budd1405 · Post by **budd1405** » Tue May 01, 2012 4:37 pm

I don't think it's the daw, as it did previously work. i think you were right with the registry just dont know what the issue is, quite frustrating really and after a week no response from NI.
I find trhe standalone situation totally bizarre.
Looks like a may have to flattern my system which will be a nightmare

Brother Charles · Post by **Brother Charles** » Tue May 01, 2012 4:48 pm

@budd1405:

Please consider downloading & installing Revo Uninstaller (Free Version). Use it to UNINSTALL Kontakt. If it is a registry issue, then chances are Revo will locate and provide opportunity to manually delete registry left-overs.

I work professionally as a computer/network technician. I've had great trouble-shooting success using this little PC utility.

http://www.revouninstaller.com/start_fr ... nload.html

budd1405 wrote:I don't think it's the daw, as it did previously work. i think you were right with the registry just dont know what the issue is, quite frustrating really and after a week no response from NI.
I find trhe standalone situation totally bizarre.
Looks like a may have to flattern my system which will be a nightmare

budd1405 · Post by **budd1405** » Tue May 01, 2012 9:02 pm

I work professionally as a computer/network technician. I've had great trouble-shooting success using this little PC utility.

http://www.revouninstaller.com/start_fr ... nload.html

Dude you are a superstar

that cured it

Thanks to both of you for your help

Kontakt 4 issue help please