Hi Guys!! problem with loading bfd2 kits!! missing samples or kits!!

[Giusmex]

Hi guys I hope you can help me

i have recently purchased bfd2, installed it and ok

i use cubase 64 bit 6 5 version

when i load a BFD2 instance and then I choose " Load kit", a screen at the right comes out with red words saying "unknown kit piece"..or something like that; in a nutshell, it does not find the samples that are necessary to load that kit ; instead , the presets are correctly loaded


how to solve this problem? or is it due to the fact that i didint still purchase some additional kit pieces?

thanx in advance

[Giusmex]

noone seems to help me...i purchased a product that i cant use

[JonHodgson]

Seems the FXPansion forum on here is no longer active, Angus moved discussion over to

http://www.fxpansion.com/forum/index.php

[Funkybot's Evil Twin]

Did you run the license manager and authorize BFD2? If not, do so. Is BFD2 pointing to the correct samples folder in the preference page? If not, point it to the correct directory. After that, click the button to "Trash and Rebuild Databases." In fact, you may want to do that last part anyway.

[SKoT_FX]

Please ask our tech support guys directly www.fxpansion.com/support or use our forum. Most likely you just need to make sure your data path is pointed to the right location in your BFD2 preferences, and you installed all 5 DVDs. There should be 50GB of audio data in the BFD2 folder.

[JerGoertz]

Please ask our tech support guys directly www.fxpansion.com/support or use our forum. Most likely you just need to make sure your data path is pointed to the right location in your BFD2 preferences, and you installed all 5 DVDs. There should be 50GB of audio data in the BFD2 folder.

Hey, could you check about the exact number of bytes in the BFD2 data folder? I was having some of the same problems, then I installed the v2.30b38 (or whatever it's called) update and missing kit pieces are now loading... However, I'm not sure that I have all the data I need in the data folder, as there seems to be a discrepancy between actual amount of data in data folder and what I expected. (I believe the drive I'm using for data is uncompressed.)

[SKoT_FX]

My copy of the data has 53,281,746,944 bytes. However, this is on a development machine, so I'm often hacking around on images, Info.XMLs, moving the old audio file. But it should be close to this. 49.8GB according to Windows Explorer.

Your reported install size will vary by the manner in which you create the directory size query - different "Get Info" or "Properties" techniques can look at true bytes-on-disk size, or total disk blocks used (files have to occupy an integer amount of disk blocks that might be, for example, 512 bytes, so reported disk-space-used size can be larger than the file size).

Further queries: please use our support ticketing system (best), or at the very least our BFD forum on www.fxpansion.com. We don't use KVR for tech support as issues get lost, missed, are hard to transfer between tech support and developers, etc.

[JerGoertz]

My copy of the data has 53,281,746,944 bytes. However, this is on a development machine, so I'm often hacking around on images, Info.XMLs, moving the old audio file. But it should be close to this. 49.8GB according to Windows Explorer.

Your reported install size will vary by the manner in which you create the directory size query - different "Get Info" or "Properties" techniques can look at true bytes-on-disk size, or total disk blocks used (files have to occupy an integer amount of disk blocks that might be, for example, 512 bytes, so reported disk-space-used size can be larger than the file size).

Further queries: please use our support ticketing system (best), or at the very least our BFD forum on www.fxpansion.com. We don't use KVR for tech support as issues get lost, missed, are hard to transfer between tech support and developers, etc.

Thanks, SKoT

Would a BFD2 user, who has done a full data install, be kind enough to check the size of his data directory and give that info here?