Can we expect some video tutorials of 'The Strum' in the future?
Thank you.
Hello! We do our best to answer all submitted tickets within 24 hours, and as you see here we react quickly. Also there's a chance that our answer went to spam folder. So could you please either describe your problem here or submit another ticket. Thanks!ZincT wrote: Tue Jan 25, 2022 2:12 pm I still have an unanswered support ticket with them since November 2019 about problems with Nylon Strum.
One reason why it will be my first and last product from them.
Ok, well here's the ticket (which I also sent again in May 2020...moi wrote: Tue Jan 25, 2022 2:20 pmHello! We do our best to answer all submitted tickets within 24 hours, and as you see here we react quickly. Also there's a chance that our answer went to spam folder. So could you please either describe your problem here or submit another ticket. Thanks!ZincT wrote: Tue Jan 25, 2022 2:12 pm I still have an unanswered support ticket with them since November 2019 about problems with Nylon Strum.
One reason why it will be my first and last product from them.
Tempo is wrong in pattern editor [Nylon Strum]
November 11, 2019 22:39
I am trying to use a 6/8 finger pattern (Style 11, pattern 2) but the tempo doesn't match the tempo of the song even with it sync'd to the song. The song tempo is 76 bpm but it's playing much faster than that. I have tried using the Half tempo option but that is too slow. If I use the internal clock and set it to around 51 bpm it seems about right but loses sync after a while. So is there any way I can sync it correctly to the tempo of my song? I am on version 1.52 of Nylon Strum according to the title in Kontakt (purchased around 1 year ago) so wondered if there is a later version. Thanks
I've traced this particular ticket. It was answered the next day when received.ZincT wrote: Tue Jan 25, 2022 2:28 pm Ok, well here's the ticket (which I also sent again in May 2020...
Ok, no problem. You can post your feedback here.
Ok, thanks for your response. I did check my email at the time. I am careful to check for emails going into spam especially when I'm expecting a reply from someone.
Our 6/8 patterns in the Strum were created for 4/4 projects. It may sound odd, but it’s a more professional way to deal with tempos like 6/8 or 12/8. But your project is 6/8 initially, so in your case Strum's 6/8 patterns must be tweaked like shown on the picture below.ZincT wrote: Tue Jan 25, 2022 5:54 pm Maybe you could explain how to achieve what you describe in your response? i.e. how to transfer the 6/8 pattern to a 4/4 one in your strum editor.

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