KVR Audio

Apersonhere · Post by **Apersonhere** » Mon Apr 13, 2020 12:22 am

I don't know if this is the right place to post. I also understand this question might be stupid.

Hello, so I want to return my 32 key midi for a 49 key midi and I am wondering by any chance If I get to keep the software when I unregister?

BertKoor · Post by **BertKoor** » Mon Apr 13, 2020 7:16 am

My instinct says you should uninstall software that came with hardware you're returning. But I'm no lawyer (funny enough nobody here will admit to be a lawyer)

For more certainty, read the small print that came with the device and the software, or contact the HW manufacturer. Chances are the customer service person you speak doesn't know as well and/or don't care.

Distorted Horizon · Post by **Distorted Horizon** » Mon Apr 13, 2020 8:09 am

Basically you're asking "I bought this cat but I don't like it. Can I have my money back and keep the cat?"

GaryG · Post by **GaryG** » Mon Apr 13, 2020 8:43 am

If you bought it from a store and return it under a 30 day return policy (or whatever) then they'll probably resell it discounted as b-stock/opened box etc. Then whoever buys it won't get the software as you'll have redeemed the code (assuming that's how the maudio stuff works, I'm thinking how Korg do things). But then uninstalling the software won't reinstate the code so... Store need to specify the software isn't included so next buyer doesn't get burned I guess. Personally I don't redeem software until I'm sure I'm happy with the hardware, saves a lot of bother for everyone.

chk071 · Post by **chk071** » Mon Apr 13, 2020 9:10 am

"Funnily", in my experience, the stores actually take back hardware, even when the software stuff has been opened, or even already registered. They just won't check if it has been (would be a lot of additional work for them). It might all go back directly to the maunfacturer from them, I don't know.

The software stuff is mostly not much worth much anyway.

Gamma-UT · Post by **Gamma-UT** » Mon Apr 13, 2020 9:47 am

GaryG wrote: Mon Apr 13, 2020 8:43 am If you bought it from a store and return it under a 30 day return policy (or whatever) then they'll probably resell it discounted as b-stock/opened box etc. Then whoever buys it won't get the software as you'll have redeemed the code (assuming that's how the maudio stuff works, I'm thinking how Korg do things). But then uninstalling the software won't reinstate the code so...

I expect this falls into the category of acceptable losses for most vendors. They tied up a licensing deal that probably doesn't involve a fixed number so if a few go AWOL it's not a big deal (and a fair number of those bundled licence codes probably go unused anyway).

So, the chances are if the new buyer of the B-stock complains, the manufacturer will just issue a spare and think no more about it. There are situations where apparently brand spanking-new stuff winds up with an invalid code. It's more aggro than it's worth to chase down the used licence, especially as a lot of them are there simply acting as loss leader for the software vendors, who are angling to sell an upgrade (Live Lite, Bitwig 8-track etc).

Waiting until you're sure is the right thing but not doing that is probably not going to have that much of an effect.

chk071 · Post by **chk071** » Mon Apr 13, 2020 9:52 am

Gamma-UT wrote: Mon Apr 13, 2020 9:47 am I expect this falls into the category of acceptable losses for most vendors. They tied up a licensing deal that probably doesn't involve a fixed number so if a few go AWOL it's not a big deal (and a fair number of those bundled licence codes probably go unused anyway).

Yep, I would say that it most likely is like that.

skipscada · Post by **skipscada** » Mon Apr 13, 2020 10:31 am

Legally: Ask the vendor, not a random forum on the internet.

Morally (and logically): obviously not.

In practice: who cares? The software has no cost for them and (probably, eventually) no worth for you.

Congratulations on returning the Keystation. If it's anything close to the build quality of the Keystation I had a long time ago, it's nothing but a badly designed doorstop.

chk071 · Post by **chk071** » Mon Apr 13, 2020 10:51 am

Distorted Horizon wrote: Mon Apr 13, 2020 8:09 am Basically you're asking "I bought this cat but I don't like it. Can I have my money back and keep the cat?"

It's more like... keeping the cat nip which came with the cat.

skipscada wrote: Mon Apr 13, 2020 10:31 am Congratulations on returning the Keystation. If it's anything close to the build quality of the Keystation I had a long time ago, it's nothing but a badly designed doorstop.

It's quite bad to say the least.

Totally felt like a toy, when I compared it 1:1 with the Arturia MiniLab. Different league, really.

harryupbabble · Post by **harryupbabble** » Mon Apr 13, 2020 5:51 pm

i got cubase 5 lite edition for free for buying the zoom r16 audio recorder.

i don't use the zoom anymore because i quit playing guitar because there's no time and muscle memory is bad if you are into making music that uses randomizers?

but now cubase le 5 is my secondary daw and reaper 6 is my primary daw.

cubase le 5 is a worthy software, quite usable. not a throaway. it's too late to get a refund for the zoom since i bought it years ago, when i wasn't so broke and could afford it.

had i got a refund for the zoom, i would have not kept cubase because it is not legal to do so? and one can't make youtube videos with illegal software? all sorts of "can't"?

but as it is, i still have legal rights to use cubase le 5, so i keep using it because sometimes it can load vstplugins that are problematic to reaper 6. so... cubase le 5 is a keeper and a gem of a software.

I want to return my M-audio keystation 32 do I get to keep the freebie software included when I registered??