RAPID Synthesizer | 1.8.5
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- KVRist
- 208 posts since 4 May, 2020
Sample zoom and loop points are needed too. Basically I can do everything Rapid can do in Bitwig but it is fun to use.. mouse wheel speed options is needed too, way too slow for me turning knobs using a trackpad.
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- KVRist
- 189 posts since 21 Sep, 2011
deadware . .
Mac Studio Ultra, 64ram, 4tb+<4tb Samsung850-860evo ssd's in TB3 Akitio Enclosure> UAD Apollo x6-tb3/Yamaha2050/Amphion/Bowers&Wilkins/Komplete S61Mk2} latest OSX
- KVRAF
- 18565 posts since 16 Sep, 2001 from Las Vegas,USA
Parawave was last active here on July 24th so not dead. Maybe send him a PM or contact through another avenue.
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None are so hopelessly enslaved as those who falsely believe they are free. Johann Wolfgang von Goethe
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- KVRian
- 1205 posts since 23 May, 2016
Unfortunately I must say, I've written them about their copy protection problems (which occurred again for me recently), and they haven't gotten back to me. This is not very nice of them, they could at least reply with a short message.
I've sent this message 2 or more weeks ago through their website contact form.
I've sent this message 2 or more weeks ago through their website contact form.
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- KVRAF
- 7762 posts since 15 Sep, 2005 from East Coast of the USA
- KVRAF
- 13226 posts since 16 Feb, 2005 from Kingston, Jamaica
To not have a new version with features and or fixes for more than a year is one thing, but not to respond to support issues.. hmmm
Parawave you need to do better.
rsp
Parawave you need to do better.
rsp
sound sculptist
- KVRist
- 483 posts since 17 Sep, 2020
Seems that way which is a real pity as Rapid was a fantastic synth.
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Lectropunk aka influx808 Lectropunk aka influx808 https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=544268
- KVRist
- 296 posts since 25 Dec, 2021
Great synth shit presets, when I got a new laptop I sent them a email but they never got back to me, but it was cool for sound design though.
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- KVRist
- 223 posts since 27 Nov, 2006
Come on Parawave! Why do your customers have to beg you for some response?
I sort of understand that the next update may be taking some time, even though the time from the last update is long, but don't leave your customers, who have supported you, in the dark with no response time and time again. You don't even post on your facebook group.
- KVRist
- Topic Starter
- 392 posts since 15 Mar, 2016 from Germany
??
Support mails are answered, what are you talking about?
If not, here are some possible causes:
If you really have an urgent problem and need quick help I recommend these points:
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About the other points.
Rapid is actively developed. Never believe anyone that claims otherwise!
Look a few pages before and see an exemplary deceptive post.
Since this thread has done its purpose and will be closed.
Support mails are answered, what are you talking about?
If not, here are some possible causes:
- Your mail account was marked as spam or phishing by external mail daemons.
- You used the contact form and the mail was sent/received, but you entered the wrong email address. So there is no way to reply back.
- Your mail is open-ended feedback only. We appreciate feedback and read every mail, but unfortunately can't always respond in a lengthy fashion.
- Your mail is unsolvable banter. Unreasonable demands or frustration offloading will help no one. Not yourself, neither us.
- Your mail is in queue, because it takes a longer time to check the issue.
- Sometimes mails are overlooked, although this happens rarely.
If you really have an urgent problem and need quick help I recommend these points:
- Keep it short and precise.
- No Image only mails without description of the problem.
- No wall of text with open ended discussions or accusations.
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About the other points.
- No, we can't remove the copy protection. There is no automatic deactivation. There is also no issue (error margin >1%). Most of the time it's a rare deactivation caused by data changes due to Windows Updates. A simple reactivation (although inconvenient at times) will solve it.
- Please understand: Yes we offer guaranteed compatibility updates. Yes, Rapid definitely should work on all listed platforms. And surprise: It is!
- Feature updates on the other hand were never promised! Keep in mind, it's a free service. Other companies and most of our competitors would charge a fee for new features!
We'll do it for free anyway.
Rapid is actively developed. Never believe anyone that claims otherwise!
Look a few pages before and see an exemplary deceptive post.
Since this thread has done its purpose and will be closed.