I've had the collection for years, but then out of nowhere, today I get a message saying that iLok can't authorize because of a change in my hardware or the plugin isn't installed--both of which doesn't make sense because I did nothing different, added no hardware, or anything to cause the issue. So, I checked my iLok and it said to update, did that. Nothing. Next, I deactivated and reactivated my license, that did nothing. Then I uninstalled, reinstalled the pack, still nothing.
Anyone know what's happening?
Air CREATIVE FX COLLECTION and iLok issue, need help.
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- KVRist
- 41 posts since 14 Oct, 2015
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- KVRAF
- 9531 posts since 6 Oct, 2004
If windows 10, perhaps some background update adjusted an identifier that
ilok relies on. Probably check with their tech support. ilok is known to
suddenly see a computer as an alien invader, with the tiniest of detectable changes.
What's your exact OS version, and did it update itself at a time when you were
not using an ilok 'secured' plugin? My money says Bill Gates changed your:
https://en.wikipedia.org/wiki/MAC_address (just because he can)
google : ilok identifier "MAC address" for examples
Cheers
ilok relies on. Probably check with their tech support. ilok is known to
suddenly see a computer as an alien invader, with the tiniest of detectable changes.
What's your exact OS version, and did it update itself at a time when you were
not using an ilok 'secured' plugin? My money says Bill Gates changed your:
https://en.wikipedia.org/wiki/MAC_address (just because he can)
google : ilok identifier "MAC address" for examples
Cheers
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- KVRist
- Topic Starter
- 41 posts since 14 Oct, 2015
Yes, my computer did do some updating on its own. I notice this when I'm suddenly kicked off the internet and then when I turn my computer off, it doesn't completely shut down for about 10 to 20 minutes.
Thank you, I'll look into that.
Thank you, I'll look into that.