Hello there, I've bought a new MacBook Pro 14.
The MacBook has on it by default macOS Monterey 12.1.
I know that UAD software on 12.1 is under testing but I noticed that: when the computer goes in stop, sometimes, on wake up the computer crash in kernel panic.
This happens when I have my UAD Arrow connected. Some of you guys are experiencing the same issue? I've already written to UAD.
Thanks
Monterey and UAD
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- KVRer
- 23 posts since 29 Nov, 2019
Yes! Exact same issue, happened even when the UAD interface wasn’t connected.
I had to uninstall the drivers and an expert from apple confirmed it was UAD stuff that caused it.
I emailed UAD about it they pretty much said they don’t care, no compensation or solution provided whatsoever, this was now 2 months ago and I’m starting to doubt that they’ll ever be compatible with Monterey as no other companies that I know of have taken this long - they also had access to Monterey beta more than 6 months before it’s release.
The interface just sits in its box right now and have done for months, I can’t return it and get my money back and by selling it I lose a lot, and uad refuses to fix the problem - they wouldn’t even agree to give me a free plugin that I can use once they get it sorted.
Honestly UAD is a bad company.
I had to uninstall the drivers and an expert from apple confirmed it was UAD stuff that caused it.
I emailed UAD about it they pretty much said they don’t care, no compensation or solution provided whatsoever, this was now 2 months ago and I’m starting to doubt that they’ll ever be compatible with Monterey as no other companies that I know of have taken this long - they also had access to Monterey beta more than 6 months before it’s release.
The interface just sits in its box right now and have done for months, I can’t return it and get my money back and by selling it I lose a lot, and uad refuses to fix the problem - they wouldn’t even agree to give me a free plugin that I can use once they get it sorted.
Honestly UAD is a bad company.
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- KVRAF
- 3222 posts since 23 Dec, 2002
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- KVRist
- Topic Starter
- 81 posts since 9 Apr, 2018
Damn man, such a shame. I read about posts like yours on Reddit. Shame shame shame.Shizzhead wrote: Thu Feb 10, 2022 11:00 am Yes! Exact same issue, happened even when the UAD interface wasn’t connected.
I had to uninstall the drivers and an expert from apple confirmed it was UAD stuff that caused it.
I emailed UAD about it they pretty much said they don’t care, no compensation or solution provided whatsoever, this was now 2 months ago and I’m starting to doubt that they’ll ever be compatible with Monterey as no other companies that I know of have taken this long - they also had access to Monterey beta more than 6 months before it’s release.
The interface just sits in its box right now and have done for months, I can’t return it and get my money back and by selling it I lose a lot, and uad refuses to fix the problem - they wouldn’t even agree to give me a free plugin that I can use once they get it sorted.
Honestly UAD is a bad company.
Moreover, the problem here is that Apple’s new devices come with Monterey. Like my Macbook pro 14. UAD should be better about keeping up with new releases, especially now that they also have Luna that they’re pushing hard which is MacOS only.
I found this post of 10 years ago
https://gearspace.com/board/music-compu ... -mode.html
I'm starting to consider moving to another company.