KVR Audio

Kohre · Post by **Kohre** » Thu Aug 31, 2023 3:49 pm

Hello.My audio interface Focusrite Scarlett 2i4 (2nd Gen) sometimes unplugs itself (deactivates itself, turns off itself) (also when touch cable). I tried another usb port and also another cable but same. I Am on Mac.

vurt · Post by **vurt** » Thu Aug 31, 2023 4:11 pm

maybe put it closer to the computer?

Kohre · Post by **Kohre** » Thu Aug 31, 2023 4:30 pm

not that way - it deactivates itself, turns off itself.

vurt · Post by **vurt** » Thu Aug 31, 2023 4:57 pm

ah, ok.
do you have some power saving thing turned on?

Scotty · Post by **Scotty** » Thu Aug 31, 2023 5:21 pm

Try running it off of a powered hub. Macs can be very sensitive to the power draw on USB . Its worth a shot.

Jim Roseberry · Post by **Jim Roseberry** » Thu Aug 31, 2023 5:53 pm

If power-management is enabled, that's why the audio interface is "disconnecting".

Kohre · Post by **Kohre** » Thu Aug 31, 2023 6:26 pm

no, i dont have power saving/power management enabled. cable is directly into the laptop, not hub. i use MacBook Pro (Retina, 15-inch, Mid 2015)

the thing is that when i touch the cable sometimes it disconnects but i tried another cable and also another port but same. strange. for example it disconnects when i work/play in Ableton.

Shinizzle · Post by **Shinizzle** » Mon Sep 11, 2023 6:21 pm

Faulty port on the interface?

Kohre · Post by **Kohre** » Wed Sep 13, 2023 4:46 pm

i checked port on the interface, its fine.

Kohre · Post by **Kohre** » Wed Sep 13, 2023 4:49 pm

i checked port on the interface, its finee.

Kohre · Post by **Kohre** » Wed Sep 13, 2023 4:50 pm

i checked port on the interface, its fine. here is video i recorded what really happens.

<div style="padding:56.25% 0 0 0;position:relative;"><iframe src="https://player.vimeo.com/video/86406453 ... p_id=58479" frameborder="0" allow="autoplay; fullscreen; picture-in-picture" style="position:absolute;top:0;left:0;width:100%;height:100%;" title="1"></iframe></div><script src="https://player.vimeo.com/api/player.js"></script>

Agg · Post by **Agg** » Wed Sep 13, 2023 5:09 pm

If it REALLY is not any power-related settings, all I can think of is to try on different Mac/PC, try using USB hub, or buy a new interface. I can't remember why I ditched my Focusrite, but I assume it was something similar because it's the only reasonable explanation why I'd had wasted money on another mini-interface (this was years ago).

Kohre · Post by **Kohre** » Thu Sep 14, 2023 9:21 pm

yeaah (((( i think i have to buy a new one. (((

Kohre · Post by **Kohre** » Tue Oct 10, 2023 10:00 am

Guys, can you say what you REALLY mean in "power saving/power management" (power-related) ?

jamcat · Post by **jamcat** » Thu Oct 19, 2023 9:55 pm

Bring in a paranormal investigator.

Seriously. I once had a guitar that kept mysteriously going out of tune overnight. I brought a paranormal investigator in to cleanse my studio of psychic energy, and after that and a new set of strings and bridge setup, it stayed in tune better.

Audio Interface Unplugs Itself