Universal Audio Apollo x8 No Output Sound

[RadoXX]

Hello I am new to UAD I recently purchased a UAD Apollo x8 Heritage Edition setup was easy process however the issue soon became after installing the software on freshly installed Windows 10 latest version with all updates installed and fully patched and updated. The UAD connected via thunderbolt I cant get any sound via the headphones & monitor however on the devices monitor it shows it working and in UAD control it shows theres output but nothing is coming out via the headphones on HP 1 or HP2 I have followed youtube tutorials and other guidance from other users having simular issues with other UAD interfaces any help would be much appreciated.