LANDR Synth X

I got the synth from KVR create and upon using it, it keeps crashing my Ableton Live 12.3.1 everytime I try to close the synth.

Here's some of the pics, https://ibb.co.com/DHNZgvzV < weirdly the setting section is fully black and then when i quit the synth, this happens > https://ibb.co.com/0y8PDYSR

if someone from the LANDR team can help, that'd be great.