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Response from NovoNotes from NovoNotes on May 19th, 2026

Thank you for the report, and we are very sorry for the trouble.

Regarding Windows 10, please note that since Microsoft has already ended its official support, our environment is primarily optimized for Windows 11.
Therefore, we can only support Windows 10 on a best-effort basis, and it may be difficult to completely reproduce or resolve environment-specific issues.

To help us investigate this further within our capacity, could you please contact us at support@novo-notes.com and send us the support file?You can generate this by clicking the settings button in the top-right corner of the plugin.

Thank you for your patience and understanding.