Upon completion of your purchase you will receive a code that you must redeem at https://my.plugivery.com
The activation code will be in the format: PVAC-XXXX-XXXX-XXXX
Once the code has been redeemed you will receive the final download links and instructions to authorize the software.
Customer support is provided at http://help.plugivery.com
When you buy the TC Electronics plugin, you simply can't download the installers; it's a worldwide problem. I've been trying to find an installer for 3 days because the distributor can't provide it. Is everything working here with you?
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