u-he

drzhnn · Post by **drzhnn** » Wed Feb 21, 2018 6:49 pm

Everything worked as expected here. I requested licenses several times, also tried clearing browser cache and cookies between retries (just in case). Requests were queued. In a couple of minutes I received the emails with all the correct serial numbers (Zebra, Diva, Satin, Presswerk, Repro) and working download links for the Dark Zebra. The urls for the Dark Zebra were different each time but I was able to download the archive even from the urls in the older emails.

gravehill · Post by **gravehill** » Sat Feb 24, 2018 2:32 pm

Works fine here

krans · Post by **krans** » Tue Feb 27, 2018 11:13 am

Worked like a charm for me.

I have no soundsets, so I can't judge on those, but all serials matched the ones I have.

I tried once again after getting the e-mail, and received an identical e-mail just a second after pushing the button.

Gone soft · Post by **Gone soft** » Thu Mar 01, 2018 11:00 am

Got serials just fine, download link for Dark Zebra didn`t work when tested roughly twenty minutes after recieved.

stardustmedia · Post by **stardustmedia** » Wed Mar 28, 2018 10:56 am

One thing I just noticed is, that Umlaut are not saved/shown properly in the user profile page. Guess it won't matter much, if that page is removed anyway. But maybe it can be an issue in the backend.

Urs · Post by **Urs** » Wed Mar 28, 2018 11:05 am

stardustmedia wrote:One thing I just noticed is, that Umlaut are not saved/shown properly in the user profile page. Guess it won't matter much, if that page is removed anyway. But maybe it can be an issue in the backend.

All upcoming software updates will move our license system to UTF-8 (Unicode). This is part of our ongoing website/backend development. No more misspelled names

stardustmedia · Post by **stardustmedia** » Wed Mar 28, 2018 11:29 am

Urs wrote:
stardustmedia wrote:One thing I just noticed is, that Umlaut are not saved/shown properly in the user profile page. Guess it won't matter much, if that page is removed anyway. But maybe it can be an issue in the backend.
All upcoming software updates will move our license system to UTF-8 (Unicode). This is part of our ongoing website/backend development. No more misspelled names

Way to go

david.beholder · Post by **david.beholder** » Sat Apr 14, 2018 12:46 am

Tried yesterday, looks like everything is ok.

spacepluk · Post by **spacepluk** » Mon Apr 16, 2018 8:29 am

It looks good. I got the queue message when I submitted twice in a row and only received one email. The Dark Zebra link on the email is expired though.

amhawkins · Post by **amhawkins** » Thu Apr 19, 2018 1:01 pm

Worked fine for me. All licenses present and correct in email. Got the queue message on second request (as expected), and the download link to Dark Zebra worked

spacepluk · Post by **spacepluk** » Thu Apr 19, 2018 1:05 pm

Excellent, I tried again and the Dark Zebra link is fixed

If you're already looking into it, is there any chance you can include the linux build of ZebraHZ in the zip file?

#rob · Post by **#rob** » Thu Apr 19, 2018 2:05 pm

The place to check now is at https://preview.u-he.com/account/

HiEnergy · Post by **HiEnergy** » Thu Apr 19, 2018 2:40 pm

My MFM2 serial number is empty, Filterscape and Uhbik serials are missing.
Apart from that it works like a charm.

david.beholder · Post by **david.beholder** » Thu Apr 19, 2018 9:56 pm

#rob wrote:https://preview.u-he.com/

Preview of new u-he website. Totally missed it.

#rob · Post by **#rob** » Fri Apr 20, 2018 9:39 am

HiEnergy wrote:My MFM2 serial number is empty, Filterscape and Uhbik serials are missing.

Could you send an email to support about that?

u-he

KVR Audio

Request: u-he.com website testing - new license retrieval system