Guys...if you don't honor the rebate then that's just not very smart. Most people would at least honor the deal. It's apparently fairly limited in terms of distribution, and only good for the next 2 months anyway.
You know, I was put off from this board Saturday mainly by the childish reaction of some of the members of this board to a simple request (that really had nothing to do with them, anyway)...but after cooling off a bit, I was still considering the purchase very seriously, as it is a really sweet deal on a very cool piece of software. But I must say, this puts a very different light on my desire to spend that money, no matter how nice the software (and it is very nice, jules!).
I can't imagine that honoring such a deal would have a significant impact on your bottom line. At the end of the day, though, the bad feelings built up from some people here just might, more so than a handful of rebates.
Let me add also that I am not some kid looking for a freebie - I am a professional, working engineer with a broadcasting company, and have been an active audio engineer for 20 years. I suspect that at least one or two others here might say the same?
My current employer, as well as several of my freelance clients the audio companies I work with, use a lot of Mackie hardware. (I mixed a live band on a 24 channel VLZ just this past Saturday, as a metter of fact.) We do this because the hardware quality is outstanding - but there is something to be said about the quality of customer service, too.
I know firsthand how bad opinions of that service can quickly manifest into lost sales, no matter how good the quality of your gear. I offer this for your consideration, because I have always respected Mackie as a company - and my opinion, for the 1st time, has just slipped down a notch.
rob
).
