Self Unregistered AT and ST

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I have done a couple of projects on my laptop using Amplitube and Sampletank in Tracktion2. When I copied them over to my desktop for further work both plugins are no longer registered. I have now tried opening them in other programs and as standalone and both ST and AT are unregistered. Can anyone explain WTF is going on. And especially if there is something I can do other than deleting and re loading all the instances of each plugin.

Thanks
Last edited by morelia on Wed Aug 03, 2005 4:46 pm, edited 2 times in total.

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this is probably a very stupid question but are you absolutely sure you've installed and registered the plugins correctly on the desktop machine too?
never stop loving music.

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Yeah that is for sure. I have been using them for quite some time without problems. Thanks though.
Intel Core i7 8700K, 16gb, Windows 10 Pro, Focusrite Scarlet 6i6

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Morelia: You HAVE to get an auth code for the new machine also....

You need to log into the user are here https://www.ikstore.com/Login/IKLogin.cgi Here you can get more codes, software updates, etc.
Your username and password will be in the first auth email you would have recieved.

1. Request a new authorization code (Find your serial # and enter the Digital ID beside it, then submit)
2. Submit a support request
3. Download software updates and free contents
4. Edit your personal and product data
5. Customize your UserName/Password

>>> If you no longer have the email and do not know your user info enter your email address at the bottom of the page and it will generate a new one and email it to you. <<<
Jason Williams / Technical Support
IK Multimedia U.S.A.
Email: jason.williams@ikmultimedia.com

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What new machine? I have (or had?) these plugins registered on both computers. I am pretty sure I would know if I had be using these plugins for the last 6 months without being registered. You don't forget going through the IK registration process in a hurry. They are just unregistered and I have no idea why. I have also used up my 3 registrations so I guess I have a problem. I love C/R registration (NOT).

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I assume you still know the response code for the registration. Just type it in again...
It should work, unless your hardware was changed and the ID changed with it.

tele
Listen to me at soundcklick:
www.soundclick.com/wewritesongs

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Ok, try this:

Go to the authorisation screen and check the digital ID. Log into your IK user area online. If you haven't changedd any hardware, then the digital ID reported by the plugin should be the same as the latest one you registered online. Simply enter your serial number and matching authorisation code into the plugin. It should work.

If for some reason it doesn't work, and/or you need a new authorisation code, simply contact IK tech support (use the link in your user area for priority handling) and they'll fix you up with more authorisations.

-Kim.

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So how long will it normally take to reset or get more registration codes available. I have 1 day left of my holidays and I really want to record some stuff.

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It should be pretty quick. One day might be pushing it, but you never know. Did you contact IK support?

-Kim.

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Kim (esoundz) wrote:It should be pretty quick. One day might be pushing it, but you never know. Did you contact IK support?

-Kim.
I contacted them twice. One from the user login for priority handling (?). It has been over 24 hours and I am very hopeful of a quick rsponse. Come on man, like now would be awsome, got recording to do.

Oh well, thanks Kim for giving me some idea.

P.S. Will there be an email notification or is it worth checking my user page at IK every 10mins?

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morelia wrote:P.S. Will there be an email notification or is it worth checking my user page at IK every 10mins?
You should be contacted via email.

-Kim.

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Done deal, thanks for the assistance.
Intel Core i7 8700K, 16gb, Windows 10 Pro, Focusrite Scarlet 6i6

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