For your sake I hope they are making a mistake there too. That is totally wrong.aMUSEd wrote:Yes by rights that should be the case. At the moment they seem to be saying I used my Reaktor license to register/purchase Komplete, but because Komplete contained an upgrade to Kontakt which I already had they are subsuming that into the package too - that is grossly unfair. I hope they are just making a mistake here.
Email from NI - this can't be right?
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- KVRist
- 297 posts since 20 Jun, 2003 from YYZ CDN
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- KVRAF
- Topic Starter
- 37521 posts since 14 Sep, 2002 from In teh net
Thanks HinkHink wrote:there's strength in numbers....I bet a few polite emails from other NI users might help as long as they are written with respect....that of course is up to you, and no one should send an email without your consent....maybe even a form email we all send....just a suggestion for "if all else fails" I know I'd be willing to speak up for you, though I only have B4...aMUSEd wrote:Well I've sent another email saying they are mistaken. If I get no joy then I'll phone. At least I know I'm not the one at fault here
Much appreciated. In a day or two if I'm still getting no-where I might come back to you about this.-
- KVRAF
- Topic Starter
- 37521 posts since 14 Sep, 2002 from In teh net
Nuts - just got home but no response from NI (apart from an advert for The Kontakt Experience).
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- KVRist
- 366 posts since 1 Sep, 2004
dude, you should do it like ttoz...
1. start new thread, title: NOONE IN THE UNIVERSE HAS EVER BEEN RIPPED OFF AS BADLY AS I HAVE BEEN!!!!!!!
or maybe NI USES CHILD LABOUR TO PROGRAM THEIR VSTs!!!!
2. bump often
3. mail the link to the thread to NI support once it reaches 4 pages
4. all will be good
1. start new thread, title: NOONE IN THE UNIVERSE HAS EVER BEEN RIPPED OFF AS BADLY AS I HAVE BEEN!!!!!!!
or maybe NI USES CHILD LABOUR TO PROGRAM THEIR VSTs!!!!
2. bump often
3. mail the link to the thread to NI support once it reaches 4 pages
4. all will be good
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- KVRAF
- Topic Starter
- 37521 posts since 14 Sep, 2002 from In teh net
1. I did start the thread with the title "What's this crap from NI?" but decided to give them the benefit of the doubt and check if anyone else thought I was in the wrong first.flex42 wrote:dude, you should do it like ttoz...
1. start new thread, title: NOONE IN THE UNIVERSE HAS EVER BEEN RIPPED OFF AS BADLY AS I HAVE BEEN!!!!!!!
or maybe NI USES CHILD LABOUR TO PROGRAM THEIR VSTs!!!!
2. bump often
3. mail the link to the thread to NI support once it reaches 4 pages
4. all will be good
2. Just done that again
3. That was something I considered
4. lets hope so
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- KVRAF
- Topic Starter
- 37521 posts since 14 Sep, 2002 from In teh net
I've just checked my registrations at NI and noticed that my registration for Kontakt is no longer there. Does this mean they have now agreed the license transfer and removed mine so the other party can register but not told me or what?
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- KVRAF
- 2744 posts since 5 Dec, 2003 from Harlan's World
Here's to hoping so. It sounds about right, though.
My Soundcloud Too many pieces of music finish far too long after the end. - Stravinsky
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- KVRAF
- Topic Starter
- 37521 posts since 14 Sep, 2002 from In teh net
OK it's official now - they have emailed the buyer transferring ownership to him. It would have been nice if they'd written to me too to at least let me know let alone say they were wrong but at least it's done and that's the main thing.
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- KVRAF
- 2744 posts since 5 Dec, 2003 from Harlan's World
I am following this because I am in exactly the opposite position...I bought Komplete 2 second-hand a few weeks back and still haven't heard from NI. I am confident that the seller informed them. 
My Soundcloud Too many pieces of music finish far too long after the end. - Stravinsky
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- KVRAF
- Topic Starter
- 37521 posts since 14 Sep, 2002 from In teh net
Well it took 4 messages from me to get through to them and this isn't the first time they have been unresponsive but they do seem to get there in the end - hope they get back to you soon
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- KVRAF
- 2336 posts since 13 Oct, 2002 from Terra Firma
Glad you got it sorted. I was expecting a few replies like this:
'I don't know how anyone can knock NI! They give us all these lovely synths 'n things and still people aren't satisfied. The other day I got run over by a Ford motor car but did I complain? No! Ford have given us all these lovely cars and the driver was a synth developer so I felt grateful that I didn't die instead of being very badly injured. I just picked myself up and carried on.'
Mr A. Parody
'I don't know how anyone can knock NI! They give us all these lovely synths 'n things and still people aren't satisfied. The other day I got run over by a Ford motor car but did I complain? No! Ford have given us all these lovely cars and the driver was a synth developer so I felt grateful that I didn't die instead of being very badly injured. I just picked myself up and carried on.'
Mr A. Parody
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- KVRAF
- 4222 posts since 23 Feb, 2004 from Tucson Arizona USA
You dance with the devil, you pay the fiddler.
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- KVRAF
- 2744 posts since 5 Dec, 2003 from Harlan's World
I don't know how anyone can knock NI! They give us all these lovely synths 'n things and still people aren't satisfied. The other day I got run over by a Ford motor car but did I complain? No!
My Soundcloud Too many pieces of music finish far too long after the end. - Stravinsky
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- KVRist
- 452 posts since 22 Mar, 2002
I find with N.I. they are far more responsive to the buyer than the seller. When I have bought plugs and emailed them they have responsed very quickly but when I have sold plugs they have normally taken a few days and a couple of emails - don't know why but that tends to be my experience.