Wrong book delivered - help needed
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- KVRAF
- 3125 posts since 6 Dec, 2002 from Ljubljana/ Slovenia
Hi
I've ordered 5 books from jazzbooks.com and have received them a few days ago. however, one of the books isn't the one I've ordered but another one by the same author.
I've already sent them an email but they haven't answered yet (4 days).
I'll probably call them soon but would still like to know:
- what about the book that they've mistakenly sent me?
- should they cover the new shipping cost entirely?
It's not a pretty situation as the shipping costs as much as the book does (that's a bit over 25$)
thanks
k
I've ordered 5 books from jazzbooks.com and have received them a few days ago. however, one of the books isn't the one I've ordered but another one by the same author.
I've already sent them an email but they haven't answered yet (4 days).
I'll probably call them soon but would still like to know:
- what about the book that they've mistakenly sent me?
- should they cover the new shipping cost entirely?
It's not a pretty situation as the shipping costs as much as the book does (that's a bit over 25$)
thanks
k
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- KVRist
- 143 posts since 28 Oct, 2002
I bought 5 oranges at a grocery downtown last week. Back home, I discovered that the grocer packed one that was moldy.
What should I do?
It's not a pretty situation as the bus fare to the grocery is as much as the orange costs (that's a bit over 25 cent)
thanks
FT
What should I do?
It's not a pretty situation as the bus fare to the grocery is as much as the orange costs (that's a bit over 25 cent)
thanks
FT
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- KVRAF
- Topic Starter
- 3125 posts since 6 Dec, 2002 from Ljubljana/ Slovenia
I hear you Fette...not especially toll answer though.
I guess I wanted to ask you if they could possibly ask me to send the not-ordered-but-delivered-book back.
Which would cost me about 50% of what the wanted book + shipping would cost.
Do they have to send me the right book without asking for the other one back?
Anyway, they don't answer my emails so...
k
I guess I wanted to ask you if they could possibly ask me to send the not-ordered-but-delivered-book back.
Which would cost me about 50% of what the wanted book + shipping would cost.
Do they have to send me the right book without asking for the other one back?
Anyway, they don't answer my emails so...
k
Last edited by soulata on Mon Oct 17, 2005 11:00 am, edited 1 time in total.
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- KVRAF
- Topic Starter
- 3125 posts since 6 Dec, 2002 from Ljubljana/ Slovenia
to my defense: I teach improvisation.Kriminal wrote:soulata wrote:
I've ordered 5 books from jazzbooks.com
k
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- Fearer of cheese
- 3216 posts since 12 Mar, 2002 from UK
A semi serious question, how do you teach improvisation?soulata wrote:to my defense: I teach improvisation.Kriminal wrote:soulata wrote:
I've ordered 5 books from jazzbooks.com
k
RIP Black Tom and Beckett. They weren't just cats, they were MY cats, the best cats ever.
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- KVRian
- 854 posts since 14 Jul, 2003 from Netherlands
They should have something on their website that deals with stuff like this, also you should contact their customer department.
"...Everything we see or seem is but a dream, within a dream."
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- KVRAF
- Topic Starter
- 3125 posts since 6 Dec, 2002 from Ljubljana/ Slovenia
I did. Emails apparently don't work, although we had some corespondence before this. Never this slow though.Marc JX8P wrote:They should have something on their website that deals with stuff like this, also you should contact their customer department.
k
ps.: what does the law say about it, anyone?
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- KVRAF
- Topic Starter
- 3125 posts since 6 Dec, 2002 from Ljubljana/ Slovenia
Ian B wrote:A semi serious question, how do you teach improvisation?
Well, I teach jazz improvisation. Here are some points:
a) there are some rules (that can and will be broken or bent) in jazz improvisation
b) it's like teaching a language I suppose
c) everybody can improvise to some extent
d) nobody needs improv classes but a good teacher can help (I'm sure anybody can learn through listening and copying and whatnot, what I do is helping them do it)
more questions? (really, I'm not joking)
k
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- KVRAF
- 3364 posts since 16 Feb, 2004 from atop a katamari
it's fair enough to teach improvisation! that's a silly question. you have to know scales to be able to bang out a good improvised line, so scales are a must. also, it's good to have a few tricks and tips about it to be any good.. for instance, a big wank of notes without space is generally bad, so you'll want to at least know that. the melodies that come out will be new, but you can't improvise well if you're not any good, and having a teacher can definitely help in that respect.
Kick, punch, it's all in the mind.
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- KVRAF
- 3441 posts since 15 Mar, 2003
They should cover the shipping costs as it was their mistake. I'd suggest a firm but polite correspondance pointing out that you ordered 5 books (not a trivial order) and may buy more in the future if they are upright in their dealings with you.
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- KVRAF
- 4908 posts since 10 Aug, 2004 from Colorado Springs
haydxn, this won't help you with the book situation, but have you checked out Chordspace yet? Check the KVR news for it - it's an ace VST for assisting on picking out some cool chords when inspiration has left you.
-Scott
-Scott
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- KVRAF
- Topic Starter
- 3125 posts since 6 Dec, 2002 from Ljubljana/ Slovenia
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- KVRAF
- Topic Starter
- 3125 posts since 6 Dec, 2002 from Ljubljana/ Slovenia
I think so too. Workin' on it right now.PT wrote:They should cover the shipping costs as it was their mistake. I'd suggest a firm but polite correspondance pointing out that you ordered 5 books (not a trivial order) and may buy more in the future if they are upright in their dealings with you.
k

