Muse Research

nickair · Post by **nickair** » Fri Feb 03, 2006 9:32 pm

Hey Muse!!!! I will very soon need something like an answer. Tell me that you still exist, that'll be good enough for a start. Please tell me what to do. I hate seeing my Receptor in its box!!!!

Antaren · Post by **Antaren** » Sat Feb 04, 2006 3:26 pm

Hi Nickair: Have you called the company? Any help there?

Antaren

RecordingArts · Post by **RecordingArts** » Mon Feb 06, 2006 6:59 pm

Hey Guys... Have you been able to resolve your problems? I'm considering getting one, but obviously don't want the nightmare...

nickair · Post by **nickair** » Fri Feb 17, 2006 1:25 pm

After having no help from Muse, I finally sent the Receptor back to the distributor here in Switzerland. They said they would check it, maybe repair it or if needed replace it. I obviously will give it a second try.
Customdigi, have you got any news from yours?

customdigi · Post by **customdigi** » Fri Feb 17, 2006 4:25 pm

They were pretty helpful with me, Nick. Maybe the geography has something to do with that. I got my repaired receptor this week, and it is back in my rack, running nicely. Sorry to hear you are still without yours. BTW, it was a bad power supply.

JayVee · Post by **JayVee** » Fri Feb 17, 2006 10:44 pm

Hey customdigi,

I'm curious ~ can you be more specific about 'a bad power supply'?

customdigi · Post by **customdigi** » Sat Feb 18, 2006 5:52 am

Yeah...specifically, it sucked.

I think they replaced it and now the thing works like it is supposed to. No issues whatsoever, so far.
-Matt

JayVee · Post by **JayVee** » Sat Feb 18, 2006 6:16 am

I still don't get it ~ do you mean the internal power supply?, or a bad AC cable/plug?

customdigi · Post by **customdigi** » Sat Feb 18, 2006 8:52 pm

The AC plug is fine. It was the internal power supply....musta been defective.

-M

RecordingArts · Post by **RecordingArts** » Sat Feb 18, 2006 9:28 pm

Seems like there's been several cases of that reported here....

nickair · Post by **nickair** » Wed Mar 08, 2006 12:00 pm

I got my Receptor back. It works fine now. They said it had "one bad component". So I got a new Receptor with the old HD installed in it. One "funny" thing is that I had to unmount it from my rack because the temperature was too high (89 degrees celcius after 2 hours of work). So now it's on the floor next to the rack. Very professional looking...

Muse Research

KVR Audio

Bad week-end with Receptor