Disk clone ?

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Hi,
is there any way to make a clone regarding the Receptor internal hard drive ? Is is very frustating going in a tour gig and because of something that may happen to the drive one shoud wait for a replacement from the USA (im in europe). Well one can make a clone for sure, but will it be a disk which can replace the original ??

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I'd like to know the answer for this as well...as we depend more and more on the Receptor on tour I'd like to know how to back it up, even just to duplicate everything to another Receptor if necessary. Can the drive be removed and imaged on a PC?

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Hi guys

We are happy to provide a backup disc for you. You can do this by simply purchasing another disc from the Muse website, or if you want a back up of the 40GB drive that came with your system we can also provide that as well.

We don't recommend that people clone the discs as it is quite possible to mess it up in the process, so we much prefer people to get the discs from us, especially since we have done extensive testing with the drives we use in Receptor, and we do not recommend using anything other than the factory approved disc.

If you would like to explore this further, please send a mail to sales@museresearch.com with your request.

Just out of curiosity, why do you feel that the drive is the thing that will fail? We have had tremendous reliability with the drives we've used, and you are far more likely to see failures as a result of using poor quality / unapproved RAM then you are from the drive...

Cheers

bryan

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Would like to talk about that issue on MESSE...
Rob

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Oh...i see.. well, the reason why i think the disk could be one problem is because it is a mechanical part, and because it is the part where all de sonic material is allocated. The memory thing could be a problem too, but , more easy to remedy and for sure if some problem arises from memory it will be at home (when installing it) not in the stage...i think the solution you have for now is very bad, same of telling to buy allways two items of every product...i think a Restore DVD (which could be for working only in a given Receptor) would me a more professional way...
just my opinion...

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oh...i will make a clone and post the results

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Robert ... do you have experience on using an external USB drive for sample storing and real time use ? any issues regarding this ??

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Artcool wrote:Robert ... do you have experience on using an external USB drive for sample storing and real time use ? any issues regarding this ??
works perfectly with the "on board"-soundfont-player :hihi:
seriously - I don't have any massive problems with external USB-HD - neither in studio nor on stage.

but have to admit that I don't use big samples and that stuff.
(use VST's mostly insetad of kontakt etc!!)

Rob

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Just out of curiosity, why do you feel that the drive is the thing that will fail? We have had tremendous reliability with the drives we've used, and you are far more likely to see failures as a result of using poor quality / unapproved RAM then you are from the drive...
The problem is that drives rarely give much warning before failing while poor memory will be apparent on a regular basis.

I do not trust ANY make or model drive running at today's speeds and densities. In fact, when I clone my own drives for backup, I ensure that I'm not thrashing the drives or writing to them by using a product called No-Write http://mykeytech.com/about.html.

While the current drive failure rate of the Receptor may be very low, there is no guarantee that over time that situation might radically change. It doesn't have to be due to poor quality of the drive. It can come from abuse during travel, fragmentation over time resulting in the heads to have to work harder and a lot of other factors that the factory can't control.

I do have to take a bit of an issue with the assumption that simply buying a new hard drive, for backup, from Muse will be the best and simplest solution. That minimizes the investment people have made in the time to load and configure VSTs into the old drive and the hassle that it would be to duplicate that.

Designing the system so that users would not be able to clone the drive from time-to-time or create a mirror of the drive could. over the long term, seriously impact the marketability of the product as users begin telling horror stories of being left stranded with an immediate way to get back up and running.

The impact might be minimized if we can load the VSTs onto an external portable drive and simply let the internal drive store the operating system and license keys, etc. to ensure proprietary rights aren't infringed. Is that the case?

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Hi guys

I typed up a really eloquent reply, only to close the window before submitting. Dontcha hate that? I'll try to recreate what I had said:

We have designed the provision for you to back up your imporrtant data to your computer (all your banks and presets, for example). All of the factory installed plugins are available for download from plugorama, 24/7. so they are already backed up. Presumably you have all the sample data you install on Receptor, which means that is all backed up.

If that isn't enough, we're willing to sell back up drives (40GB) to customers for $50 plus shipping, although I personally don't see the necessity.

The heart of the matter is this: We don't recommend that people experiment with drives. We've evaluated a ton of different brands, and we have chosen what we are absolutely confident is the best available (Seagate). They have the lowest noise, best warranty (5 years) and highest shock rating of any drive out there. We also know that there are brands of drives that are, in a word, TERRIBLE, in fact one brand that we were evaluating had 100% failure rate over 6 months. Simply awful.

More importantly, it is really easy to screw up a drive if you improperly clone it, and that will void the warranty.

There are HUGE bands out there touring with one Receptor and no back ups. I personally think that's kinda crazy, given the huge money their making and the big audiences, you'd think they'd at least get a back up unit, but I think that speaks to the fact that Receptors have held up pretty well in the field, certainly better than my laptop which has been serviced 3 times in the last year!

Regards

Bryan

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Why not add a simple mirror/RAID-1?
It'd be cheap insurance - disc space is cheap.

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groovology wrote:We have designed the provision for you to back up your imporrtant data to your computer (all your banks and presets, for example). All of the factory installed plugins are available for download from plugorama, 24/7. so they are already backed up. Presumably you have all the sample data you install on Receptor, which means that is all backed up.


Our important data is TIME and IMMEDIACY and while I think you sincerely believe that what you say is enough, you also seem to fail to understand just how critically important that is to a professional user.
If that isn't enough, we're willing to sell back up drives (40GB) to customers for $50 plus shipping, although I personally don't see the necessity.
An empty (or even partially filled) backup drive is NOT the same as a CLONED drive that can be swapped in minutes in an emergency. In fact, I consider it an oversight that your specialized operating system did NOT include a specific provision for creating a mirror on an external drive.
The heart of the matter is this: We don't recommend that people experiment with drives. We've evaluated a ton of different brands, and we have chosen what we are absolutely confident is the best available (Seagate). They have the lowest noise, best warranty (5 years) and highest shock rating of any drive out there. We also know that there are brands of drives that are, in a word, TERRIBLE, in fact one brand that we were evaluating had 100% failure rate over 6 months. Simply awful.
There was a time when Seagate went through their 'awful' phase, which opened the door for the competition. These things ebb and flow.
More importantly, it is really easy to screw up a drive if you improperly clone it, and that will void the warranty.
But, that's the responsibility of the USER. Again, having a built-in function for creating an 'image' of some type on an external drive (with the appropriate 'key' to prevent 'duplication' or 'sharing') would be the ideal.
There are HUGE bands out there touring with one Receptor and no back ups. I personally think that's kinda crazy, given the huge money their making and the big audiences, you'd think they'd at least get a back up unit, but I think that speaks to the fact that Receptors have held up pretty well in the field, certainly better than my laptop which has been serviced 3 times in the last year!
My reason for NOT exactly wanting to trust my life to a notebook. But, that still doesn't set aside the issue of respecting our time and the need for immediacy as performers. When you started touting the benefits of the Recpetor on the road it put it in a whole new category in this regard. :)

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Artcool wrote:Hi,
is there any way to make a clone regarding the Receptor internal hard drive ? Is is very frustating going in a tour gig and because of something that may happen to the drive one shoud wait for a replacement from the USA (im in europe). Well one can make a clone for sure, but will it be a disk which can replace the original ??
From just a cursory attempt at analyzing the philosphy underlying the software delivery system of the Receptor, I get the feeling that one of the design goals was to lock down the system to curry favor from the music vendors. (Nobody wants to see their intelectual proprty stolen and I don't blame them!) This probably means that they use a system similar to Dell and others where they have a hidden part of the drive that may not be seen by most mirroring software. So, the attempt to 'clone' the drive might fail. I can't say for sure that this is true; but, there are certain clues that this may be the case.

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Your points are well taken, we'll discuss the engineering feasibility of designing a "back up entire disc" function in a future release.

Cheers

Bryan

P.S. off to Germany today, I'll be away from the forums for the next week and a half.

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groovology wrote:Your points are well taken, we'll discuss the engineering feasibility of designing a "back up entire disc" function in a future release.
Good answer!!!! Thanks! :)

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