corrupted ivory file

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well, fresh off my b4 follies i tried to load ivory, latest version.
copied,verified/checked everything fine, but the bosendorfer file 1, 640 k came out as corrupted and was not able to be converted.
erased it and recopied it, but same problem.
i emailed synthogy, as i don't think it's a receptor problem but rather a bad file on the dvd.

I tried to run ivory anyway ( mistake?) but it just sat there for about 5 minutes so i aborted it.

Does it take a long time to start?

I figured that perhaps if 1 file is corrupted, it may not load at all.

sigh....
Does anyone think i should open up a plug ticket?

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There are two different tools depending on your Ivory version. Have you checked this ?

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yeah. I had the second version, with a b on the end, i believe. It converted all the other files fine. On re-checking, after the conversion part, every file was fine except for that one.
Most likely a bad dvd burn.
fortunetely it's only a 640 k file and synthogy will email it to me.

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Yes, could be.

Let us know what you think of Ivory, it's high on my list of purchases. Thanks.

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Just wanted to give a thumbs up to synthogy support. They emailed me with a few ideas. Next day, after I tried them and it didn't work, they emailed me the file that was bad.
Still working on the settings, so I can't comment about it much, yet.

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