I've been having some issues with portability, and once I submitted a ticket, the folks at Muse took A1 care of me. I met the group, they are a sincere and dedicated bunch, and are quite serious in their desire to make this box the best it can be, and to address ALL the serious issues that have cropped up from time to time. If your particular issue is not addressed yet, I feel very confident that it will be. They are really working to give the best customer experience possible.
Thanks, guys and gals: Chris, Rick, Anna, the guy that opened the door for me, the others whose names I have forgotten (getting old is not for sissies...)
Kudos to Muse Tech Support
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- KVRian
- 524 posts since 25 Aug, 2005
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- KVRian
- 691 posts since 13 May, 2004 from Silicon Valley
Indeed!
I always get personalized, excellent support from Rick, Torin, Dave O, Dave S, Bryan, and Chris. Their help is sooo much better of an experience than calling Roland/Yamaha/..., and getting a half-trained support tech who barely knows the product names!
For me, this is a big value that I hadn't considered when I originally purchased my Receptors - now I understand that this is part of what makes the purchase price a BIG value! Try getting this kind of application specific support with a Laptop audio solution!
Regards,
Kevin L
I always get personalized, excellent support from Rick, Torin, Dave O, Dave S, Bryan, and Chris. Their help is sooo much better of an experience than calling Roland/Yamaha/..., and getting a half-trained support tech who barely knows the product names!
For me, this is a big value that I hadn't considered when I originally purchased my Receptors - now I understand that this is part of what makes the purchase price a BIG value! Try getting this kind of application specific support with a Laptop audio solution!
Regards,
Kevin L