HOW do I download Transmission AND OldskOOL After I paid
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- KVRist
- 31 posts since 22 Jan, 2007
Hi..Not happy here...Why can't I download what I paid for after I have to do a clean instal cause my computer crashed?????? WTF??? I no longer can use the link from my original purchase...Also why can't URS get the site together so THAT is the place to find stuff... I'm PISSED...Really...This crap with KVR forums is cool...BUT honestly what a bunch of shit when it comes to just going to the site and downloading what you paid for...No PLease about it..How do I get my Transmission patches and MY Oldskool patches that I paid for???? Dude wake up...I love Zebra but this shit is offensive to say the least...JON
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twolegstoneworks twolegstoneworks https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=7585 - KVRian
- 1426 posts since 12 Jun, 2003 from Denmark
It works like this... the links you get when purchasing are sent from Share-it - not from u-he. Those links are only valid for a short period of time - security reasons obviously. The notification from Share-it also includes a "remember to back-up your stuff" - something you will learn after losing shitloads of data (tried it myself - and learned). But ofcourse there are times when you simply never got around to backup the original files, and in those cases there's always the option of emailing support - and most of the times, you'll be met with a friendly chap who'll usually set you up with what you're missing. But - considering the time of year, not that many companies are open for business, so if you haven't already sent an email to anybody at u-he dot com [edited by Urs] I'd suggest you do that - and then get pissed off on january 2nd if there's no response... happy new year 
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- something special
- 8627 posts since 16 Mar, 2002 from Birmingham, Alabama
ditto
back up is your responsibility.
This is not a good time of yr to be needing help (esp on weekend)
rest assured, you'll get sorted out, it just might take some time. I believe Urs is getting married any day (may have already) so, even devs have a life.
you should have backed your stuff up.
back up is your responsibility.
This is not a good time of yr to be needing help (esp on weekend)
rest assured, you'll get sorted out, it just might take some time. I believe Urs is getting married any day (may have already) so, even devs have a life.
you should have backed your stuff up.
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- u-he
- 30215 posts since 8 Aug, 2002 from Berlin
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- u-he
- 30215 posts since 8 Aug, 2002 from Berlin
Response came in less than 3 hours. After I got back from dinner on an otherwise nice Saturday night.metal wrote:get pissed off on january 2nd if there's no response...
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twolegstoneworks twolegstoneworks https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=7585
- KVRian
- 1426 posts since 12 Jun, 2003 from Denmark
Congratulations on your wedding Urs Now the real trials in life begin 
Now the real trials in life begin -
- KVRist
- Topic Starter
- 31 posts since 22 Jan, 2007
OK..SO Both Hands up here. And fingers pointing down===ASSHOLE...That would be me then...There is no graceful way to extricatae myself here.So I will just take it as it is..Also state it as it is...URS was much kinder than I would have ever been to Me today..He sent me what I needed...I won't go into what my frustration is about other than to sum it up like this..Few weeks ago G-5 =DEAD..then External HD=DEAD...Last nite Mac Book Pro=CRASHED....Oh Well, perhaps a blessing in disguise...Not due to a clean instal but rather a well needed slap in the face about what I percieve as reality and what actually IS reality...There is no way to properly apologize here..But I will say I do indeed...So then how does one such as an obvious ass as myself then extend blessings to someone who they respect but have Raged on...And wish them the best on their journey thru life with their loved one...????..But they are my sentiments...So then..Thank you URS for your help..And also,my sincerest of apologies for my out there rant...But most of all..If possible accept my hope for you and wife to be well and inspired all the live long days...JON
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- KVRAF
- 4141 posts since 11 Aug, 2006 from Texas
Don't sweat it friend, we've all had those really bad days where anything that can go wrong does go wrong.jonkuzma wrote:OK..SO Both Hands up here. And fingers pointing down===ASSHOLE...That would be me then...There is no graceful way to extricatae myself here.So I will just take it as it is..
I personally back up all my music programs and keys onto CD-R media about every month. I don't trust hard drives as I've had the buggers break on me more than once. I have my transmission zip and oldskool zips on one CD-R for just such a situation as you unfortunately had.
Good luck getting your computer back to a working state!
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- KVRist
- 407 posts since 23 Oct, 2006 from Northern New England
jonkuzma wrote:OK..SO Both Hands up here. And fingers pointing down===ASSHOLE...That would be me then...
Very big of you to come back and apologize. Can I borrow that line for the next time I flame out in a forum somewhere? 
Good luck getting back up and running.
"Enough Spyro Gyra and you're hoping you'll be killed in a knife fight."
-- Chris in the morning
-- Chris in the morning
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- KVRAF
- 1712 posts since 15 Aug, 2003 from Indianapolis
Very nice of you to come back and apologize.jonkuzma wrote:OK..SO Both Hands up here. And fingers pointing down===ASSHOLE...That would be me then...There is no graceful way to extricatae myself here.So I will just take it as it is..Also state it as it is...URS was much kinder than I would have ever been to Me today..
As you've just experienced, U-he has some of the best (if not the best) support in the business.
Hope your system woes are over soon.
