How to order using an existing share-it account ?

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Hi,

Is there a way to Order Zebra 2, which will link it to my existing share-it account ? When I fill in the first order page, it suggests a new userID (<my email>-1) on the next page, rather than realising I have an account already.

I tried logging in to the customer service to view my account, then going back to the order page, but it still doesn't pick this up.

If I order, I'd like it to tie-up with my existing account.

Many thanks,

Michael.
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I think it's not possible...each time I ordered something from u-he, it created a new account :(
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same here...
i have already account name xxx@xxx.de-27
such a stupid system
all the best
bodan
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Hmm, that's a shame. It should have the 'login for existing customers' field like many other share-it systems.

I already have Podium, Gladiator and Rayspace on the same account and it would be nice to keep them all together.

:help:
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I have found separate accounts better for each item I have purchased in case I should ever wish to sell something. Better still I prefer paypal though.

If you have multiple products on one account licence transfer *might* be a problem.
Some of my music Soundcloud Goseba
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koalaboy wrote:Hmm, that's a shame. It should have the 'login for existing customers' field like many other share-it systems.
Oh. That's new to me. I gotta check it out then... :oops:
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Urs wrote:Oh. That's new to me. I gotta check it out then... :oops:
Well, if you get that sorted, I'll definitely purchase Zebra tonight. In fact, if you can also manage 'add to basket' so I can add the sound packs and do the whole thing in one go, I may even stretch my funds a bit more :D
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Okay... :dog:

Please check it out - you can now reach the Customer Care Center from my websites and fill up the cart to your needs... it's one step more than it used to be for a single product, but d'oh... I didn't get the account thing...

I hope this works :oops:
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Urs wrote:Okay... :dog:

Please check it out - you can now reach the Customer Care Center from my websites and fill up the cart to your needs... it's one step more than it used to be for a single product, but d'oh... I didn't get the account thing...

I hope this works :oops:
Well, I'm officially skint again, and you have a new customer :D

The basket seemed to work fine, it recognised my account so far as I can tell (I didn't give it a phone number, and yet it found my existing one) and everything else seemed to have worked.

The order doesn't show up in the Share-it customer centre yet, but I'm guessing that's because you haven't actually processed anything (I only just pressed the button).

How exciting :lol:

Thanks for taking the time to update the order page.

Michael.
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Cool 8)

I'll make a coffee while checking my ShareIt account for incoming orders :)

Will let you know asap when it's here!
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Well it's been a while, but I decided it was finally time - all the great sounds I keep hearing along with the constant updates and new features.

Zebra and the 3 soundsets will keep me happy for a while. If I can afford it next month, I may add Filterscape and MFM to the collection :wink:

Was coffee mentioned ? That sounds like a good idea...
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Sheesh, it took a while but now it's through!

Enjoy,

;) Urs
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Urs wrote:Sheesh, it took a while but now it's through!

Enjoy,

;) Urs
Yeah, they dragged their feet today, but it all worked 8)

I've installed the Z, and the three soundsets (noting I can use subdir's for the MSEGs and OSCs under Zebra2.data :D ), and will no disappear to play noises.

One last question (for the moment) - I'm not using the beta yet, but if I switch to the transmission skin, will new modules and options etc., break that or am I safe to keep using it ?

Thanks again for the great service.

Michael.
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