Direct Install on a Mac - help pls

[kenwchan]

Well,

After authorizing Akoustic Piano through the NI service centre, I proceeded with the installation of Akoustic Piano, but have now come across a stumbling block:

The installer won't see that I've got Disk 2 in my mac. I think there's some wierd stuff going on as I had to find the WIndows Installer in the "Begin Installation" dialog before anything could work.

So, how do I get Receptor/Direct Install to see that I have the Windows CD Disk 2 inserted in my Mac? This could me a mac related thing, but surely I can't be the only Mac user here...

Thanks for your help - it sure has been frustrating so far.

Best
Ken

[batgab]

Ken, any response (private) from Muse yet? I have a similar problem trying to Direct Install Addictive Drums; DI says it doesn't see my install disk, or, sometimes, that it's the "wrong one". I'm using a Mac too, and it sure seems I have all my System Preferences>Sharing controls set properly. I don't know what else to try.

????

It does test your patience, doesn't it?

Bat

[kenwchan]

Ken, any response (private) from Muse yet? I have a similar problem trying to Direct Install Addictive Drums; DI says it doesn't see my install disk, or, sometimes, that it's the "wrong one". I'm using a Mac too, and it sure seems I have all my System Preferences>Sharing controls set properly. I don't know what else to try.

????

It does test your patience, doesn't it?

Bat

Hi there,

It did indeed test my patience.

Sorry to report that my work-around was to install Parallels Desktop and run Windows on my Mac Pro...and had some luck with that. I was able to install Akoustic Piano after that. Or else you will have to find an old PC lying around to install your stuff first before using with your mac. Direct Install is just not working with macs.

(In the end, I ended up selling the unit at a loss...)

Sorry to not be able to help

Rgds
Ken

[Rick@MuseResearch]

If you having any support issues please create a support ticket from plugorama.com, this is by far the best way we can be of help.

Ridk

Ken, any response (private) from Muse yet? I have a similar problem trying to Direct Install Addictive Drums; DI says it doesn't see my install disk, or, sometimes, that it's the "wrong one". I'm using a Mac too, and it sure seems I have all my System Preferences>Sharing controls set properly. I don't know what else to try.

????

It does test your patience, doesn't it?

Bat

Hi there,

It did indeed test my patience.

Sorry to report that my work-around was to install Parallels Desktop and run Windows on my Mac Pro...and had some luck with that. I was able to install Akoustic Piano after that. Or else you will have to find an old PC lying around to install your stuff first before using with your mac. Direct Install is just not working with macs.

(In the end, I ended up selling the unit at a loss...)

Sorry to not be able to help

Rgds
Ken

[batgab]

Ken and Rick, thanks much for your quick responses. I will get a ticket going and hopefully resolve this via that route. Thanks again! - Nate aka Batgab

[1880csanjay]

hello people this is what i get when i click on the direct install button Please wait while the Direct Install web site is contacted...Can u help me pls.I am not able to proceed further installing my K5..

[kenwchan]

hello people this is what i get when i click on the direct install button Please wait while the Direct Install web site is contacted...Can u help me pls.I am not able to proceed further installing my K5..

I think you'll have this problem if your ethernet/internet settings are not correct...the Receptor is not able to connect to the internet. Check the Help option in Direct Install to make sure you have done the steps outlined there...I think you have to do that first.

Hope that helps,
rgds
Ken