I just got my upgraded Receptor 2 back. I had True Pianos working on my Rev C 1.7x. I installed TP on my Receptor 2 (drop installers here) and it reported to have installed successfully. The first time I instantiated it I got the authorization screen and followed the directions - got the name and registration number - and it said that it was successfully activated. When I tried to go to edit mode I got a grayed out GUI - not working. I checked the log and it said something about bad registration number. I may have mistyped it as I could not tell if the last character was a zero or an o. Anyway, I have tried uninstalling and reinstalling, but I can not get the registration page to appear again so I have not been able to take another run at it and I just keep getting the grayed GUI, no sound. It seems to install but it isn't finding something - any help?
I'll probably have to submit a ticket and check with TP support, but I was wondering if anyone had TP working on Receptor 2 OS 1.8xx? - Thanks
Tom B
True Pianos on OS 1.8
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- KVRist
- Topic Starter
- 223 posts since 2 Dec, 2006 from Minnesota
Phil,
I'd appreciate that. I have a ticket into Muse and have contacted True Pianos. TP responded with a question I tried to answer and I have not had a reply yet. No reply from Muse. I have not had a chance to check my emails today yet, however.
Tom B
I'd appreciate that. I have a ticket into Muse and have contacted True Pianos. TP responded with a question I tried to answer and I have not had a reply yet. No reply from Muse. I have not had a chance to check my emails today yet, however.
Tom B
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- KVRist
- Topic Starter
- 223 posts since 2 Dec, 2006 from Minnesota
Update:
I got a reply from George Yohng of 4 Front (True Pianos) indicating that another user had just reported a similar problem with the new Receptor OS. 4 Front has contacted Muse to obtain the new OS and they hope (expect) to have things working in about two weeks (barring unanticipated problems).
True Pianos is still unsupported by Muse so Muse tech support could not help.
Tom B
I got a reply from George Yohng of 4 Front (True Pianos) indicating that another user had just reported a similar problem with the new Receptor OS. 4 Front has contacted Muse to obtain the new OS and they hope (expect) to have things working in about two weeks (barring unanticipated problems).
True Pianos is still unsupported by Muse so Muse tech support could not help.
Tom B
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Bryan@MuseResearch Bryan@MuseResearch https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=9067
- MUSEician
- 618 posts since 18 Sep, 2003 from Silicon Valley
We're looking at this... should have some news for you soon.TWB121234 wrote:Phil,
I'd appreciate that. I have a ticket into Muse and have contacted True Pianos. TP responded with a question I tried to answer and I have not had a reply yet. No reply from Muse. I have not had a chance to check my emails today yet, however.
Tom B
Groovology
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- KVRist
- Topic Starter
- 223 posts since 2 Dec, 2006 from Minnesota
Update: Thanks Groovology -
True Pianos sent a partial fix file. TP now plays but the GUI is not completely working. Happy to see you are working with 4 Front on this.
ToM B
True Pianos sent a partial fix file. TP now plays but the GUI is not completely working. Happy to see you are working with 4 Front on this.
ToM B