Muse Research

bbtodrum · Post by **bbtodrum** » Wed Jul 22, 2009 3:18 pm

I have been trying for a while now to upgrade my K5 on my muse receptor. All installers failed. They dont even try, I just select the file visible on the setup menu on my receptor, select Yes I'm Sure, and instantly it says Failed. All type of updates, Uniwire, Plugins, K5 updates...all of them. anybody?????

Bryan@MuseResearch · Post by **Bryan@MuseResearch** » Wed Jul 22, 2009 11:21 pm

I assume you are doing this from inside Service Center? And you are connected to the Internet through your computer while doing it?

I think you might want to give Rick or Kevin a call and have them walk you through the process...

Cheers

Groovology

bbtodrum · Post by **bbtodrum** » Tue Aug 04, 2009 5:25 pm

yes sir. but I have to use Service Center that comes on my receptor. And even though my computer is conected to the internet , the connection fails. my internet connection its via airport, mac g5. guess ill have to try connecting the receptor directly on the network modem.

I have another service center on my computer which holds other licences, but Native Support told me I could not use these service center for my Komplet 5, since its installed on the receptor. This service center on my computer keeps hanging itself on automatic "self upgrade" and keeps restarting and updating.. and it doesn't stop. so I can not see my other licences from a East West silver symphonic, kore 2 and other things.

How can I get in touch with Rick or kevin,
thanxs for your time.

rafael

Muse Research

KVR Audio

All plugin update installers failed..