KVR Audio

serve · Post by **serve** » Fri Aug 14, 2009 4:12 pm

I installed it and it works great...I chose to remove the old version to do a little clean up on my VST library, but other that having to reauthorize I had no issues. All my old projects had no issues either. Just simply a Great, Great reverb.....

A+

heavensdaw · Post by **heavensdaw** » Fri Aug 14, 2009 4:13 pm

rexlapin wrote:Hi Andrew,
I picked up Aether when it was first released and have been running it in
Tiger (10.4.11) all this time with no problem. However, after downloading
the new update it no longer works in Live 7/8 .

Same here.. Only installed Audio Unit however.

Hd

Andrew Souter · Post by **Andrew Souter** » Fri Aug 14, 2009 4:40 pm

If you have x.4.11 issues, can you send me an email to:

suport at 2caudio dot com

?

egbert · Post by **egbert** » Fri Aug 14, 2009 4:52 pm

Andrew - coupla suggesions bro.

This process could be a little slicker.

I had to reauthorise even when I installed the new version over the old. Also your key had to typed in - no pasting from the clipboard like I do with many others. If I have the key open in text file in Notepad I have to make my host a minimal sized window so that Notepad doesn't disappear behind the host (due to lost focus) as soon as I enter the first digit into your authorisation screen. Allowing pasting of the whole code solves this at a stroke. Native Instruments and IKMM etc allow this.

LiteOn · Post by **LiteOn** » Fri Aug 14, 2009 4:55 pm

Hi,

so I have installed the update, though I had to reauthorize again (Win 7 RC1).

Yes, the new GUI is fine and so far everything is slick.

Cheers,
LiteOn

Andrew Souter · Post by **Andrew Souter** » Fri Aug 14, 2009 5:06 pm

egbert wrote:I had to reauthorise even when I installed the new version over the old.

This "should" not be true. You "should" not have to reauthorize. What OS specifically?

egbert wrote:Also your key had to typed in - no pasting from the clipboard like I do with many others. If I have the key open in text file in Notepad I have to make my host a minimal sized window so that Notepad doesn't disappear behind the host (due to lost focus) as soon as I enter the first digit into your authorisation screen. Allowing pasting of the whole code solves this at a stroke. Native Instruments and IKMM etc allow this.

This is part of our Karma security system. This gives people five times to decide not to steal from us. It's our way of asking "are you sure you want to damage your karma"? Thieves have to confirm this decision 5 times, and well then the damage is done...

You can cut and paste one field at a time. We feel this system is much less obtrusive than the alternatives which all employ stronger and more authoritarian copy protection schemes which all carry their own set of hassles...

egbert · Post by **egbert** » Fri Aug 14, 2009 5:30 pm

That 5 part paste thing really isn't much help. Every time you go back and forth from your key source (eg from your text file in Notepad) to your Auth screen your Notepad instance is going to disappear. This means I have to screw around resizing my Cubase window nad my Notepad window which is spread over two large monitors before and after I run your authorisation. I didn't complain about doing this on first install but if this is going to be necessary for every point update then it is clearly a waste of customers' time and goodwill. Personally, if I had built this baby, I wouldn't want anything to distract my paying customers from the stellar product I had produced.

Updates shouldn't kill authorisations and entering codes should be a piece of cake.

softska · Post by **softska** » Fri Aug 14, 2009 5:52 pm

egbert wrote: Updates shouldn't kill authorisations and entering codes should be a piece of cake.

Updated mine, didnt ask me to reauthorize. I think he meant if you want to uninstall before updating, then you'll have to do so.

ganymede · Post by **ganymede** » Fri Aug 14, 2009 5:56 pm

Where is the update? Do you just install the new demo?

Andrew Souter · Post by **Andrew Souter** » Fri Aug 14, 2009 6:00 pm

softska wrote:
egbert wrote: Updates shouldn't kill authorisations and entering codes should be a piece of cake.
Updated mine, didnt ask me to reauthorize. I think he meant if you want to uninstall before updating, then you'll have to do so.

Right. Exactly. If you instal the update WITHOUT manually uninstalling the previous version, it SHOULD NOT ask you to reauthorize.

I see someone mentions Windows 7. That is not tested, so I can not say what happens on it. But for OSX and WIn XP and Vista, you should NOT have to reauthorize with this update, UNLESS you manually delete the previous install by choice (which is not needed).

Andrew Souter · Post by **Andrew Souter** » Fri Aug 14, 2009 6:14 pm

ganymede wrote:Where is the update? Do you just install the new demo?

you should have received an email last night giving the info. please email support at 2caudio dot com if you have not received it

egbert · Post by **egbert** » Fri Aug 14, 2009 6:44 pm

softska wrote:
egbert wrote: Updates shouldn't kill authorisations and entering codes should be a piece of cake.
Updated mine, didnt ask me to reauthorize. I think he meant if you want to uninstall before updating, then you'll have to do so.

I didn't uninstall 1.00 - I installed 1.01 over it on WinXP and had to reauthorise. If this is not how it was meant to go it is conceivable that the new location is different in some detail from the first install. I have two separate partitions - one for system and one for apps. The VSTplugins path I used was the same but perhaps the installer path is different.

Ideally, an installer should look in the registry or whatever and then offer your current install location for the plugin as the first option. Plenty of installers don't offer the current path though - eg PSP installers don't but for example NI and Voxengo do and I always appreciate the fact that they get these little details right. One of the more tedious things that can happen is that you install the new version in a slightly different location and then finding that your host still sees the earlier version and loads it instead of the updated version.

LiteOn · Post by **LiteOn** » Fri Aug 14, 2009 6:55 pm

Hi Andrew,

Galbanum wrote: I see someone mentions Windows 7. That is not tested, so I can not say what happens on it. But for OSX and WIn XP and Vista, you should NOT have to reauthorize with this update, UNLESS you manually delete the previous install by choice (which is not needed).

I'm not upset for it.

I just wanted to give this information. On the other hand, I thought there wouldn't be to much difference to Vista x64. Anyway, we will see it soon, when the final is on retail.

Cheers,
LiteOn

ganymede · Post by **ganymede** » Fri Aug 14, 2009 7:01 pm

Galbanum wrote:
ganymede wrote:Where is the update? Do you just install the new demo?
you should have received an email last night giving the info. please email support at 2caudio dot com if you have not received it

Just received it.

2ca · Post by **2ca** » Sat Aug 15, 2009 12:28 pm

regarding the installer.

the installer looks into the registry. if it finds previous installation it goes through full installation path. after the installation the vst path to which plug-in has been installed in remembered in the registry.

if the previous version is detected, then installer goes to update installation mode. in this case the new plug-in files are installed into previous installation location keeping user settings intact.

Regards,
Denis (2C-Audio)

2C-Aether Reverb