Drum Masters & OWD Community Support Thread

[Assi]

anyone using these kits with full k3.5 and cubase 5?

For some reason, only when loading the GB multis, my Kontakt window goes white for about 3-5 seconds after loading the samples and then everything works.

I'm using Sonar 8.5 and have the same problem (can also be reproduced with FLStudio 9). The window doesn't go white though, it just seems to freeze the DAW for about 8-10 seconds.

Confirmed!

I'm on Mac with 10.5.8. Standalone and as Plug: After the Kits are loaded it starts to kinda freeze for a moment. (Beachball) This is exclusive behaviour for Infinite Player. No other Instruments do that. Ocean Way Demo Expandable sure didn't.

It's not a show stopper, but it doesn't seem to be right either.

[PointOfDeparture]

Squids,

Someone mentioned in the Marketplace Group Buy thread that they were having trouble figuring out which zips were new and/or updated. Even though patching is easy with Infinite Player, you might want to consider programming the webpage with a Last Modified/Uploaded date stamp for all the items in a person's User Area.

[el-bo (formerly ebow)]

i'm having real problems with OWD kit 10...don't know if this has been covered but it keeps telling me that kit 10 dry has been installed when all i have is med and amb in my infinite folder..the other problem is that in the kit10 medium IMAP folder it's got the dry samples.....

que ???


p.s. check out my little kit

http://www.kvraudio.com/forum/viewtopic.php?p=3931463

[Squids]

Ok, as the other thread is getting to crowded I'll post some Bugs here in the future then.
I posted this over in the other thread, concerning missing samples:

The Nirwana kit has a missing samples issue. Obviously the zip file didn't include those samples. Searching the folders yielded no results. What gives?
The same counts for the Danger Olgle Kit, no samples found.
The DM2 Supraphonic Kit also has this missing samples issue.
The DM2 Sensitone Kit is missing samples too.
One of the rimshot samples in the DM2 Collins Kit is broken, it has a distortion crack in the middle.

Thanks. I'm looking into those and any fixes will be in an easy all patches update.

[Sampleconstruct]

Anybody else having problems downloading the Tama Stick Kit. It's the biggest of them all (1,5 Gigabyte) and I've been trying since ysterday to get it. Six attempts failed near towards the end of the download, the last one just now with about 1,24 GB reached. Arggggggg...

[Squids]

Squids,

Someone mentioned in the Marketplace Group Buy thread that they were having trouble figuring out which zips were new and/or updated. Even though patching is easy with Infinite Player, you might want to consider programming the webpage with a Last Modified/Uploaded date stamp for all the items in a person's User Area.

Thanks for the suggestion. I'll add that to the list of things I'd like to modify to make things easier. One of the biggest things missing is a message system for specific products. One of the reasons you don't see a lot of download area news is because that shows for ALL esoundz customers so we don't want to confuse. Next time I hope to have specific news for specific product purchases - that feature would have been GREAT for this group buy. Next time.

[Squids]

i'm having real problems with OWD kit 10...don't know if this has been covered but it keeps telling me that kit 10 dry has been installed when all i have is med and amb in my infinite folder..the other problem is that in the kit10 medium IMAP folder it's got the dry samples.....

que ???


p.s. check out my little kit

http://www.kvraudio.com/forum/viewtopic.php?p=3931463

The dry, medium and ambient samples have the same sample names but different NKX's. The reference is delicate for those and can't be broken (you can't let it search for the samples or it could reference the wrong ones).

I will make sure that we didn't do that somewhere in the process. This is a legacy issue with OWD DL sample naming. A bit delicate but things all work fine if you install everything properly. If you don't then references can get messed up on those (not an issue with Drum Masters kits).

What keeps telling you it has been installed? The Infinite Library Installer? Doesn't it let you install anyway? Do you have the latest library installer? If you got the newest Infinite Player from the redeem code you should have. If you had the Infinite Player before then you might want to get the newest Infinite LIbrary installer which has re-write. You can get that on the download page of www.sonicreality.com if you're registered there (quick reg if not).

[Squids]

Anybody else having problems downloading the Tama Stick Kit. It's the biggest of them all (1,5 Gigabyte) and I've been trying since ysterday to get it. Six attempts failed near towards the end of the download, the last one just now with about 1,24 GB reached. Arggggggg...

Check the traffic colors. If it isn't green I'd wait for a better time to download. Hundreds of people could be downloading at the same time. Also, there have been some good tips for download managers which have resume functions. That should help as well.

[Squids]

Then I'd suggest that you email allen at esoundz dot com. They are probably closed, but you never know....

Yeah... and since Squids seemed hopeful about possibly posting Phase 3 tomorrow, I would guess that Allen will be doing a Saturday shift.

More like Sunday or Monday because of the delay yesterday. This has been the hardest one to deliver yet. But also the most successful so... we can't complain. Just gotta keep on truckin'

[Squids]

I have a question for Squids or anyone who really understands the system heirarchy of samples/instruments/multis heirarchy in Infinite Player...

Where would you suggest that we store our modified kit pieces, and our modified multis so that there will be less risk of broken links and unfound samples/instruments at a later date?

Here is what I am thinking so far...

User Multis here: Infinite Player > Multis > User Multis

User Kit pieces here: Infinite Player > Instruments > User Kit pieces

Is the IP preset system designed to find instruments and multis from ANY folder location within the Infinite Player folder so long as the samples and instruments are not moved after a multi or instrument is saved?

Yes, that is a good way to organize it. When you save back make sure "absolute" is NOT checked. That will allow you to move it around some - but not recommended. Try to keep your own patches in the same place/hierarchy.

Also, a note here, if you do any tweaks to the patches SAVE THEM BACK AS A DIFFERENT NAME!!!!! Even just putting one character different. I only say that because the final patch update we're going to do is going to replace patches of the same name! So if you tweaked something and saved it back as the same name that will be lost when it is replaced (unless you don't update the patches with out update zip but you should... a lot of little things being found that we want to fix).

Sorry about the confusion. This is a brand new "pre-release" feature filled product. It's more complex than any we've done before so we've run into some unforeseen "bugs" - not really software bugs but more human error dealing with the new complex features. But nothing that can't be solved rather quickly and painlessly for you. All issues mentioned so far are only another zip drag and drop away from being resolved.

[Sampleconstruct]

Anybody else having problems downloading the Tama Stick Kit. It's the biggest of them all (1,5 Gigabyte) and I've been trying since ysterday to get it. Six attempts failed near towards the end of the download, the last one just now with about 1,24 GB reached. Arggggggg...

Check the traffic colors. If it isn't green I'd wait for a better time to download. Hundreds of people could be downloading at the same time. Also, there have been some good tips for download managers which have resume functions. That should help as well.

Mine has a resume function, but that hasn't helped so far as the connection at one point isn't resumable anymore. Well I'll just keep on trying...

[Squids]

Is the Esoundz office open this weekend?

I joined the GB, but have never received the download links or redeem codes. I read that I needed to be patient, but then again I just read "YOU MUST REDEEM YOUR CODE FOR INFINITE PLAYER OR JAZZ KIT BY MONDAY!"

I've emailed Allen and am hoping for the best.

I hope there is a tutorial on installation. There is a lot of info here...

Thx,
Vernon

Email him again and CC me - dave (at) sonicreality (dot ) com. I will follow up for you. I'm the owner of the company.

Most people are supposed to have all of that in there. Some things got stuck in Paypal-land. That could be it. Allen will be checking support during the weekend - even though the office is closed. We go above and beyond for our customers and especially during this time.

Also, we may have found a way to work around the download by Monday. Was still a good idea to do so but it may not be required anymore with this other solution we have for getting you phase 3.

[Squids]

Anybody else having problems downloading the Tama Stick Kit. It's the biggest of them all (1,5 Gigabyte) and I've been trying since ysterday to get it. Six attempts failed near towards the end of the download, the last one just now with about 1,24 GB reached. Arggggggg...

Check the traffic colors. If it isn't green I'd wait for a better time to download. Hundreds of people could be downloading at the same time. Also, there have been some good tips for download managers which have resume functions. That should help as well.

Mine has a resume function, but that hasn't helped so far as the connection at one point isn't resumable anymore. Well I'll just keep on trying...

I would guess that Saturday afternoon when a lot of people are available to download is not the best time. Sometimes late at night or during the business week is better.

[el-bo (formerly ebow)]

i'm having real problems with OWD kit 10...don't know if this has been covered but it keeps telling me that kit 10 dry has been installed when all i have is med and amb in my infinite folder..the other problem is that in the kit10 medium IMAP folder it's got the dry samples.....

que ???


p.s. check out my little kit

http://www.kvraudio.com/forum/viewtopic.php?p=3931463

The dry, medium and ambient samples have the same sample names but different NKX's. The reference is delicate for those and can't be broken (you can't let it search for the samples or it could reference the wrong ones).

I will make sure that we didn't do that somewhere in the process. This is a legacy issue with OWD DL sample naming. A bit delicate but things all work fine if you install everything properly. If you don't then references can get messed up on those (not an issue with Drum Masters kits).

What keeps telling you it has been installed? The Infinite Library Installer? Doesn't it let you install anyway? Do you have the latest library installer? If you got the newest Infinite Player from the redeem code you should have. If you had the Infinite Player before then you might want to get the newest Infinite LIbrary installer which has re-write. You can get that on the download page of www.sonicreality.com if you're registered there (quick reg if not).

i only have IP from this GB so it is new...it just tells me the library is already installed

[ [/img]

[el-bo (formerly ebow)]

anyone using these kits with full k3.5 and cubase 5?

For some reason, only when loading the GB multis, my Kontakt window goes white for about 3-5 seconds after loading the samples and then everything works.

I'm using Sonar 8.5 and have the same problem (can also be reproduced with FLStudio 9). The window doesn't go white though, it just seems to freeze the DAW for about 8-10 seconds.

Confirmed!

I'm on Mac with 10.5.8. Standalone and as Plug: After the Kits are loaded it starts to kinda freeze for a moment. (Beachball) This is exclusive behaviour for Infinite Player. No other Instruments do that. Ocean Way Demo Expandable sure didn't.

It's not a show stopper, but it doesn't seem to be right either.

happens for me on 10.5.8 in logic....i just assumed it's normal when dealing with a lot of samples...i have no kontakt experience either......doesn't really bother me unless it could be proved as abnormal