Any news from Muse on posting the upgrade installer?? I'm sure there are dozens if not most of us that have been waiting for this above any other installer. It's not very hard to keep us posted. It makes people mad to be kept in the dark.mbscpo wrote:My strong advice- take it back for a refund while you can. I don't see this happening.dewis wrote:I recently bought a Receptor 2 Pro + Komplete 6 thinking that the Receptor would be compatible with R6 just to find out that I was wrong. I'm really waiting for the installer that I can get K6 installed on my Receptor. Any updates?
Komplete 6 upgrade installation
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- KVRist
- Topic Starter
- 38 posts since 23 Oct, 2009
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- KVRer
- 6 posts since 7 Jul, 2010
I agree. Since we know that Muse employees read this forum I can't understand why we don't get any information regarding this matter. It's okay if there isn't a final date to give out, but we just want to know the current status.mbscpo wrote:Any news from Muse on posting the upgrade installer?? I'm sure there are dozens if not most of us that have been waiting for this above any other installer. It's not very hard to keep us posted. It makes people mad to be kept in the dark.
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- KVRist
- 86 posts since 19 Jan, 2006
I was going to mention Komplete 7 but someone has beaten me to it !
I am really sorry for all users out there that are still waiting for Muse to get their act together and provide an installer for Komplete 6 (previously advised as a "priority"). A couple of months ago I upgraded my Receptor 1 to v2 which had Komplete 6 preinstalled; I then bought the upgrade for around £120 and authorised the pre-installed version with the serial number provided. It works great.... but I cannot help thinking about the posters and Komplete 6 users on the forum that are still awaiting a response from Muse.
I will echo the thoughts of earlier posters (and myself) by stating that Muse's customer service is absolutely dreadful and will surely deter any prospective new purchasers of Receptor 2 that might read this forum. Why do they never reply to any posts concerning important matters like the K6 installer? Even if they have nothing to say, at least a semi regular update would be welcomed.
Against my better judgement, I decided to spend over £1,000 on upgrading to v2 and so far I am happy with it; however, I really do not expect to spend any more with this company in the future. The release of Komplete 7 will probably now cause the Komplete 6 installer to be put on hold.. or never to appear at all.
Lets start a game - when do you expect the installer for Komplete 7 to be released (given that the software itself is released in Sept ?) I will estimate May 2011.
Peter
I am really sorry for all users out there that are still waiting for Muse to get their act together and provide an installer for Komplete 6 (previously advised as a "priority"). A couple of months ago I upgraded my Receptor 1 to v2 which had Komplete 6 preinstalled; I then bought the upgrade for around £120 and authorised the pre-installed version with the serial number provided. It works great.... but I cannot help thinking about the posters and Komplete 6 users on the forum that are still awaiting a response from Muse.
I will echo the thoughts of earlier posters (and myself) by stating that Muse's customer service is absolutely dreadful and will surely deter any prospective new purchasers of Receptor 2 that might read this forum. Why do they never reply to any posts concerning important matters like the K6 installer? Even if they have nothing to say, at least a semi regular update would be welcomed.
Against my better judgement, I decided to spend over £1,000 on upgrading to v2 and so far I am happy with it; however, I really do not expect to spend any more with this company in the future. The release of Komplete 7 will probably now cause the Komplete 6 installer to be put on hold.. or never to appear at all.
Lets start a game - when do you expect the installer for Komplete 7 to be released (given that the software itself is released in Sept ?) I will estimate May 2011.
Peter
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- KVRer
- 6 posts since 7 Jul, 2010
If somebody didn't happen to notice this from the Amplitude thread, here's an "official" word from a Muse employee (posted 26th of July). No idea why it wasn't posted in this thread though..
Bryan@MuseResearch wrote:We are very close to releasing the next version of Direct Install that will allow installing K6. In fact, we will need beta testers soon so if you are willing to give it a go, please contact Rick and we can get you set up.
Cheers
Bryan
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- KVRist
- 173 posts since 3 Sep, 2007 from CT
It isn't a consumer friendly product.
For those willing to send it back to Muse every 3 or 4 years for a refresh and let them maintain the drives it's OK I guess. At some point the newest Spectrasonics and Komplete 7 (I have 4/5) and yet-to be released Ivory suites wil be available as preloads as part of an upgrade and that will be a step up from a REV C with the older products.
For those willing to send it back to Muse every 3 or 4 years for a refresh and let them maintain the drives it's OK I guess. At some point the newest Spectrasonics and Komplete 7 (I have 4/5) and yet-to be released Ivory suites wil be available as preloads as part of an upgrade and that will be a step up from a REV C with the older products.
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- KVRist
- 76 posts since 17 Jun, 2003 from USA (Washington, DC)
Given Komplete 7 is really just Komplete 6 with alot of extra content, hopefully the Komplete 6 and Komplete 7 installers work the same way.
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- KVRist
- 173 posts since 3 Sep, 2007 from CT
Was the mutiple Kontakt players issue ever solved? It seems that will be the challenge.MartinHines wrote:Given Komplete 7 is really just Komplete 6 with alot of extra content, hopefully the Komplete 6 and Komplete 7 installers work the same way.
On the bright side, if you were waiting to install Kontakt on an SM PRO V-Rack you'd still be waiting and if you installed it on an Open Labs Neko you'd be SOL for service or support or parts as Open Labs is now defunct.
As I type this I see you started the thread at Open Labs Martin.
http://forum.openlabs.com/index.php?showtopic=2378
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- KVRist
- 173 posts since 3 Sep, 2007 from CT
And the funniest thing about Open Labs is this article suggesting it was the decision to use Windows as a platform that killed them.
http://www.synthtopia.com/content/2010/ ... e-company/
http://www.synthtopia.com/content/2010/ ... e-company/
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- KVRist
- Topic Starter
- 38 posts since 23 Oct, 2009
I saw a post earlier about contacting Rick w/ Muse about being a Beta tester. I've contacted him over a week ago with no response. I guess that was just a rumor as well. They're probably not even working on getting the upgrade for K6. Sadly, I purchased my upgrade in Oct. '09 when it was posted by them it would be very soon as it was a priority. Can't return it now.... 
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nathankingcole nathankingcole https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=107457
- KVRist
- 224 posts since 15 May, 2006
Aaaarrrrggghhh!!! (to hear an approximation of the sound I am trying to express load up an instance of Kontakt 4 on your Receptor 2 and then load the "sound of a frustrated customer" sample instrument that is included in the new content library of Komplete6-turn the volume all the way up and play middle C).
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- KVRist
- Topic Starter
- 38 posts since 23 Oct, 2009
ATTN: MUSE RESEARCH
**This post is a direct result due to your lack of communication and care**
I was told in October '09 that you would very soon (it's a priority) have the capability of upgrading our system to the new K6 upgrade. Like many owner out there, I purchased the upgrade and waited and waited and through out the months-NOTHING.
It's very frustrating to be told one thing and NOTHING HAPPEN nor any word on when it will happen. I'm pretty unhappy with the K6 upgrade deal and close to ready to pack it up and go with what my gut instinct told me to do in the first place. Use my Mac Pro Book instead of the receptor 2 pro max.
If anyone is reading this and has not decided on which to purchase-GO MAC!!!
You'll get a better response from the vendors because Muse has the install-compatability problems!!
**This post is a direct result due to your lack of communication and care**
I was told in October '09 that you would very soon (it's a priority) have the capability of upgrading our system to the new K6 upgrade. Like many owner out there, I purchased the upgrade and waited and waited and through out the months-NOTHING.
It's very frustrating to be told one thing and NOTHING HAPPEN nor any word on when it will happen. I'm pretty unhappy with the K6 upgrade deal and close to ready to pack it up and go with what my gut instinct told me to do in the first place. Use my Mac Pro Book instead of the receptor 2 pro max.
If anyone is reading this and has not decided on which to purchase-GO MAC!!!
You'll get a better response from the vendors because Muse has the install-compatability problems!!
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- KVRist
- 58 posts since 5 Dec, 2004 from Gold Coast, Australia
You realise of course K7 has now been releasedmbscpo wrote:ATTN: MUSE RESEARCH
**This post is a direct result due to your lack of communication and care**
I was told in October '09 that you would very soon (it's a priority) have the capability of upgrading our system to the new K6 upgrade. Like many owner out there, I purchased the upgrade and waited and waited and through out the months-NOTHING.
It's very frustrating to be told one thing and NOTHING HAPPEN nor any word on when it will happen. I'm pretty unhappy with the K6 upgrade deal and close to ready to pack it up and go with what my gut instinct told me to do in the first place. Use my Mac Pro Book instead of the receptor 2 pro max.
If anyone is reading this and has not decided on which to purchase-GO MAC!!!
You'll get a better response from the vendors because Muse has the install-compatability problems!!
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- KVRist
- Topic Starter
- 38 posts since 23 Oct, 2009
That's just more gas on the fire!!mal7 wrote:You realise of course K7 has now been releasedmbscpo wrote:ATTN: MUSE RESEARCH
**This post is a direct result due to your lack of communication and care**
I was told in October '09 that you would very soon (it's a priority) have the capability of upgrading our system to the new K6 upgrade. Like many owner out there, I purchased the upgrade and waited and waited and through out the months-NOTHING.
It's very frustrating to be told one thing and NOTHING HAPPEN nor any word on when it will happen. I'm pretty unhappy with the K6 upgrade deal and close to ready to pack it up and go with what my gut instinct told me to do in the first place. Use my Mac Pro Book instead of the receptor 2 pro max.
If anyone is reading this and has not decided on which to purchase-GO MAC!!!
You'll get a better response from the vendors because Muse has the install-compatability problems!!