Boycott DHL!

[mäxchen]

hey Urs did you ever get you package?

same question here !

[Nig]

DHL = Day and a Half Late

[sauli]

This is exactly the reason why I usually order my stuff to job address - delivery companies want to pretend to other companies that they care about their customers in hope that those customers become their clients.

This doesn't matter with invidual people - they use anyway whatever parcel service is nearest or preferred by the receiver.

[Cyforce]

I love DHL, since 3 years ago, buyed a new computer on alternate.de, getting the tracking code for it, and waiting temped for my new baby...

12 DAYS! - With DHL express...

And why? DHL parked the computer 8 days on a rallye point. And on the day where the computer finally arrived the DHL guy dragged the box through the staircase like a drunken monkey....



Next example, ordered a cme keyboard, looking on the morning out of the window, see the DHL truck, see the DHL guy with a big CME box, go to the door, but no door bell ringing...

Go back to the window, DHL guy goes without the CME box back into his truck and drived away - on that moment i feeled extremly punked.

[DarkStar]

So the DHL van stopped in front of the door. Knowing that my precious Juno 60 would be inside, I put my shoes on and ran downstairs to help the guy. Arriving downstairs there's just a note in the letter box saying that the packet couldn't be delivered and I can pick it up on Monday. The guy was too lazy to deliver and ran off without even trying. Thus DHL has not done what they were paid for, that is to deliver a packet.

Also, there is no option to get it delivered at any other time. What about impaired people who simply can't pick things up themselves? Who's gonna pay for the taxi, and is the packet still insured on the way?

I called the hotline and all they do is pass on a complaint.

From now on

- I will never help any DHL guy carry stuff up to 3rd floor
- I will always recommend other services

Thus: Boycott DHL - they don't deliver.

Urs

You should also make sure that the sender knows that DHL did not deliver the package and ask them to use a different courier. My worst is FedEx (so far )

[Beno.]

never used them

lucky me

[symplectiq]

Oh I'm so late to this but man I would love to spill all kinds of shit on that precious deutsche post. Avoid by any price.

[Urs]

Well, I picked it up on Monday. It wasn't actually that heavy. A Juno 60 is surprisingly light

We've rceived 3 packets since from DHL, which were all brought up to our flat. I talked to the guy and he said that many of his colleagues are on vacation and they have students as temporary personnel. Some of them just don't care, he said. Whatever. I'll see what's coming out of my complaint.

[trimph1]

We have an on-going joke about Fedex and UPS merging. Into Fed-ups.

[elassi]

This is well known - it happened to me, too.

I think I know the reason: Lowest wages that spread in our economy like cancer. There's no motivation if you earn peanuts, if you're treated like a modern slave, if you're rights as an employee are cut (remember the infamous "Pfandbon").

[soehngenetic]

Haha, I read "Boycott DLL" while scanning the threads and thought you will reinvent the VST-format, Urs.

I can't say anything bad about DHL (beating on wood). It may be an advantage to live on the countryside on this topic, because we have one guy over here who delivers all the packages most of the time. He is very gentle, thinks ahead and I know that he will deliver around 12am to 2pm. So I'm always happy, if things get delivered via DHL.

I got more than one headache since Amazon is delivering via Hermes here. The most of the Hermes stuff are very strange dudes and sometimes deliver after 8pm. The packages often smell like a full ashtray as they were carried in a smokers car for about 14 hours.

So, it's like so often: "It depends on..."

C.

[Mattiiiii]

I ordered a Yamaha DX synth a couple of months ago. DHL crashed it on the way to me, so that the keyboard got badly deformed (I wonder how, it's quite a robust synth).

They than re-packed everything, so I couldn't see the problem when I picked the synth up at the DHL station. They put a note in the senders' online account, however, stating that the shipment was "damaged and repacked".

It was a pretty bad surprise when I opened the parcel...

DHL first said it was my fault, because I accepted the package - although THEY repacked it to hide the damage!

The service telephone number was expensive, but of little help. They told me to re-pack it again and to send it to a service center that checked if the original package was suitable. It was ok, that's what they wrote me about a week later when I got the broken synth back.

However, despite (1) they broke it and (2) they acknowledged that it was properly packed, the refused to pay me any compensation. I wrote them a couple of letters, but with no effect. Finally they basically said that I should sue the seller (not possible after so many months), who then could perhaps sue DHL (at that time, it was too late for that too).

Now I own a broken Yamaha DX that reminds me everyday of how much DHL sucks in terms of customer service, and of how much money I wasted for the synth and while trying to get a compensation for an acknowledged DHL failure.

Let's boycott them, I am in. (I already do.)

[pedx1ng]

Well, I picked it up on Monday. It wasn't actually that heavy. A Juno 60 is surprisingly light

We've rceived 3 packets since from DHL, which were all brought up to our flat. I talked to the guy and he said that many of his colleagues are on vacation and they have students as temporary personnel. Some of them just don't care, he said. Whatever. I'll see what's coming out of my complaint.

I didn't see this mentioned earlier in the thread so I was wondering what made you decide to get a Juno 60? R&D? Just for fun? I have one myself. It's quite fun to just rapidly throw some sliders around and come up with a sound; a bit more immediate than using a computer and VSTs. Of course the sound architecture is rather basic when compared to Zebra ...

[ATS]

So the DHL van stopped in front of the door. Knowing that my precious Juno 60 would be inside, I put my shoes on and ran downstairs to help the guy. Arriving downstairs there's just a note in the letter box saying that the packet couldn't be delivered and I can pick it up on Monday. The guy was too lazy to deliver and ran off without even trying. Thus DHL has not done what they were paid for, that is to deliver a packet.

Also, there is no option to get it delivered at any other time. What about impaired people who simply can't pick things up themselves? Who's gonna pay for the taxi, and is the packet still insured on the way?

I called the hotline and all they do is pass on a complaint.

From now on

- I will never help any DHL guy carry stuff up to 3rd floor
- I will always recommend other services

Thus: Boycott DHL - they don't deliver.

Urs

That is so lame of that DHL delivery person. What a lazy ass.

[Urs]

I was wondering what made you decide to get a Juno 60? R&D? Just for fun?

I have fond memories of a Juno 6 when I had access to one in the mid 80ies. I'm currently collecting some vintage gear of which I have idealised memory, to bring my memory's feet back down to the ground.

I basically got what I wanted (Juno 60, Pro One, Sh-09), and I'm very pleased to see that my memories were outrageously exaggerating about "warmth" and "balls". I suppose this will continue once I got a CS-30 and whatever else mingles on my wishlist.

On the other hand side, either Rolands (and to some degree the Sequential) have some sonic qualities that I havn't heard in any software yet. Actually, nothing really comes close, especially to the SH-09. Whatever it is, I've decided to capture it.

(That's not quite true though. There was a bug in some of Zoyd's filter algorithms that give the resonance a very similar type of gloss as the SH-09's, and a bit closer even to the Juno. Back then I considered it a flaw rather than a feature. Hence I'm now looking into the possibility of enhancing the Zoyd filter for enough stability to self oscillate and Filter FM.)

Urs