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cis-didge · Post by **cis-didge** » Thu Jul 26, 2012 2:11 pm

......Any news about the currency conversion matter

Urs · Post by **Urs** » Thu Jul 26, 2012 2:23 pm

cis-didge wrote:......Any news about the currency conversion matter

Yes. I'm not 100% certain I fully understood what I was told, but basically the excess price was a construct out of variable currency conversion fees of credit card institutes (presumably an average between 2-3 percent) and a hidden fee for a chargeback insurance, so I guess literally twice the average conversion charge. I haven't fully made sense out of it, but I was baffled enough to express my anger.

Our account manager since got them to drop that insurance bit for us when pointing out that we have a very low chargeback rate. As far as I can see we now have quite reasonable conversion fees (TDZ is < 85€ now)

Not sure if I'm 100% happy, but it's a start.

Urs

cis-didge · Post by **cis-didge** » Thu Jul 26, 2012 2:55 pm

will there be differences between paying with creditcard and paying with paypal

Urs · Post by **Urs** » Thu Jul 26, 2012 3:15 pm

cis-didge wrote:will there be differences between paying with creditcard and paying with paypal

Not that I know of. The price seems to be fixed before you put in your payment details.

This is where I'm a bit confused. If the conversion fees vary it seems impossible to set the price beforehand.

So I suppose they use an average or a worst case to set it beforehand.

I wonder if it's any better if we manually set the price for each currency.

Echoes in the Attic · Post by **Echoes in the Attic** » Thu Jul 26, 2012 9:56 pm

I was wondering about this too. 99 usd is about 100 Canadian, but I paid 109 Canadian. I don't really care, but I was surprised at the conversion.