KVR Audio

Crackbaby · Post by **Crackbaby** » Tue Oct 09, 2012 1:50 am

Support is always interesting .. please keep us updated

U-o · Post by **U-o** » Tue Oct 09, 2012 8:23 am

Novation support with no support.

Johnny! · Post by **Johnny!** » Tue Oct 09, 2012 9:09 am

They always replied to my tickets

(eg they replied when I sent them FR about some option to disable learn in Automap, and few more times)

audiojunkie · Post by **audiojunkie** » Tue Oct 09, 2012 5:45 pm

I'm really sorry to hear how long it is taking you, U-o to get support. It's really sad, because if more authorizations were needed, this might be what a person could expect. I'm glad I don't have to worry about it (everything I own uses either serial # or software key), but I am never pleased to see someone else's misfortune. I hope you get a response from support, U-o.

U-o · Post by **U-o** » Wed Oct 10, 2012 8:24 am

I'm still waiting, so I added a topic into official forum.

S-N-S · Post by **S-N-S** » Wed Oct 10, 2012 10:27 am

i have v-station but doesent use it,is this a free update??

EvilDragon · Post by **EvilDragon** » Wed Oct 10, 2012 10:34 am

audiojunkie · Post by **audiojunkie** » Wed Oct 10, 2012 6:06 pm

U-o wrote:I'm still waiting, so I added a topic into official forum.

Thanks for the update.

I hope they respond to you.

--Sean

chk071 · Post by **chk071** » Wed Oct 10, 2012 6:09 pm

U-o wrote:I'm still waiting, so I added a topic into official forum.

I think you will have more luck with contacting their support. Their forum looks very, very abandoned... or use Tweet @NovationHelp (google it). Looks like they answer there quite frequently.

audiojunkie · Post by **audiojunkie** » Wed Oct 10, 2012 6:44 pm

It's a shame you are having to go through so many hoops, just to get software that you paid for authorized.

No C/R for me thanks!

--Sean

chk071 · Post by **chk071** » Wed Oct 10, 2012 6:54 pm

If you are referring to what U-o posted about contacing Novation support, how i understood it, he only wants to know how many activations he has left:

U-o wrote:I'm not sure, because I am third owner (2 times activated by me), so I don't know how many activations is still available. Is it some way how to find out it?

The activation process is described here, and does not differ from other software plugins:

http://www.novationmusic.com/answerbase ... php?id=750

Crackbaby · Post by **Crackbaby** » Wed Oct 10, 2012 7:25 pm

Whatever reason he contacted support, he's not getting the support. Or do you, chk071, assume he would get a response faster if it was about authorization?

chk071 · Post by **chk071** » Wed Oct 10, 2012 7:30 pm

Actually i would think so, yes.

That's not the point though, U-o said that the support does not reply, then audiojunkie picks up the point to express why he thinks that the copy protection sucks so much, although U-o's support request has nothing to do with not being able to authorize his product.

dalor · Post by **dalor** » Wed Oct 10, 2012 7:31 pm

Where can you actually BUY it online?

chk071 · Post by **chk071** » Wed Oct 10, 2012 7:33 pm

Nowhere, it is not being sold anymore. You might have luck on KVR market place though to get a "used" copy.

V-Station 2.0 is out (64 bit)