KVR Audio

ObsoleteAcc99 · Post by **ObsoleteAcc99** » Thu Jun 20, 2013 2:31 pm

[DELETED]

Xenobt · Post by **Xenobt** » Thu Jun 20, 2013 3:07 pm

Crackbaby wrote:What do you mean by computer hardware no longer supported? Just curious!

With the release of their new manager, they've stopped support for non-intel Macs. My G5 can't even sync any longer, much less let me authorize my new software. No warning, no legacy solution for older systems. Just SOL. Jesus.

KVR/eSoundz: Xenobt

Crackbaby · Post by **Crackbaby** » Thu Jun 20, 2013 4:27 pm

Xenobt wrote:
Crackbaby wrote:What do you mean by computer hardware no longer supported? Just curious!
With the release of their new manager, they've stopped support for non-intel Macs. My G5 can't even sync any longer, much less let me authorize my new software. No warning, no legacy solution for older systems. Just SOL. Jesus.

KVR/eSoundz: Xenobt

Will the companies you bought from reimburse you somehow or was this part of the conditions upon purchase? Sounds criminal to me

cyphersuit · Post by **cyphersuit** » Thu Jun 20, 2013 4:54 pm

Xenobt wrote:
Crackbaby wrote:What do you mean by computer hardware no longer supported? Just curious!
With the release of their new manager, they've stopped support for non-intel Macs. My G5 can't even sync any longer, much less let me authorize my new software. No warning, no legacy solution for older systems. Just SOL. Jesus.

KVR/eSoundz: Xenobt

Sounds like you have been the victim of a serious crime. In my country i would asap contact a lawyer.

Ingonator · Post by **Ingonator** » Thu Jun 20, 2013 5:12 pm

Xenobt wrote:
Crackbaby wrote:What do you mean by computer hardware no longer supported? Just curious!
With the release of their new manager, they've stopped support for non-intel Macs. My G5 can't even sync any longer, much less let me authorize my new software. No warning, no legacy solution for older systems. Just SOL. Jesus.

KVR/eSoundz: Xenobt

Not using a Mac myself but i have found this:

"If you run your iLok-enabled software on an older operating system that
does not meet the minimum system requirements, you can use another
computer that does meet the requirements to manage your licenses. Please note your iLok enabled software may have its own system requirements."

Found this here:
https://s3.amazonaws.com/pace-publisher ... uide1a.pdf

Ingo

Dominus · Post by **Dominus** » Thu Jun 20, 2013 5:39 pm

Xenobt wrote:
Crackbaby wrote:What do you mean by computer hardware no longer supported? Just curious!
With the release of their new manager, they've stopped support for non-intel Macs. My G5 can't even sync any longer, much less let me authorize my new software. No warning, no legacy solution for older systems. Just SOL. Jesus.

KVR/eSoundz: Xenobt

Intel Macs have been around for about 7 years now, the G5s were retired in 2006. You can always sync on another computer though. (If you dare.

)

Xenobt · Post by **Xenobt** » Thu Jun 20, 2013 6:04 pm

Thanks for the heads up, guys, but I know about their "solution" . All I have to do is install their software on someone else's computer, take both of my systems iloks over there, sync them, get my authorizations and then uninstall the software and pray that nothing is screwed when I put them back. Simple. Then repeat every time I buy new ilok software.

Pace a**holes!!!!

And Dominus, my G5 has a specific set of Avid Accel cards that are only compatible with PPC macs. Moving to an intel mac won't just cost the price of the machine, it'll also be 3k of PT cards to get me where I am right now. Just $4000 poorer.

KVR/eSoundz: Xenobt

Compyfox · Post by **Compyfox** » Thu Jun 20, 2013 6:23 pm

Not to bark up anybody's tree... but aren't Mac PPC's pretty much oudated and non-supported by almost all developers these days?

All I see is "Mac Intel only, at least OSX this'n that (Tiger and Leopard IIRC)" and for PC it's "at least Windows Vista and up, no support for XP anymore.

I do understand the need for certain old rigs (that run on specific hardware or software). But the industry is forcing us users for years now to update. So why the hate?! And especially why insisting that his is a crime?

Once again - I don't get it.

Xenobt · Post by **Xenobt** » Thu Jun 20, 2013 8:44 pm

If the software is compatible with older systems, the copy protection should be as well. I'm running leopard here and at the studio, and there's lots of older software being blown out that still runs on these machines.

My last Pro Tools HD upgrade ran me $11,000, just like the one before it. And even a native PT solution will end up costing me thousands. As it is, my system will run over a hundred tracks without too much trouble, and is rock-steady.

Or it was until I went to register my latest Pace protected plug-in from Antares. Now, all my Bomb factory plugs are asking for authorizations that will require me to find someone with an intel mac just to get things back to where they were, maybe.

Pace made a decision to strand a group of its users without warning, or any way to use a bought and paid for product with this update. Getting any clearer?

KVR/eSoundz: Xenobt

Dominus · Post by **Dominus** » Thu Jun 20, 2013 9:42 pm

Xenobt wrote:If the software is compatible with older systems, the copy protection should be as well.

Pace doesn't make the plugins. The plugin manufacturer chooses a third party copy protection.

I'm running leopard here and at the studio, and there's lots of older software being blown out that still runs on these machines.

My last Pro Tools HD upgrade ran me $11,000, just like the one before it. And even a native PT solution will end up costing me thousands. As it is, my system will run over a hundred tracks without too much trouble, and is rock-steady.

Or it was until I went to register my latest Pace protected plug-in from Antares. Now, all my Bomb factory plugs are asking for authorizations that will require me to find someone with an intel mac just to get things back to where they were, maybe.

Pace made a decision to strand a group of its users without warning, or any way to use a bought and paid for product with this update. Getting any clearer?

Your system is at least 7 years old. If it still works for you, that's great, BUT your system is obsolete. That's how it is in the computer world, especially when it comes to Macs and Pro Tools. Have you seen the new Macs? No slots.

Xenobt · Post by **Xenobt** » Thu Jun 20, 2013 11:21 pm

Dominus wrote:
Xenobt wrote:If the software is compatible with older systems, the copy protection should be as well.
Pace doesn't make the plugins. The plugin manufacturer chooses a third party copy protection.

You're making my point for me. I bought Antares Harmony EVO last week. It'll run on my ancient (but POWERFUL) dinosaur of a system, but now the copy protection needs a whole different hardware architecture to authorize it. That's all Pace, not the manufacturers.

A legacy system that let PPC users transition as they upgrade would have been the right thing to do. Make a link to the old system, and let those who need it, use it.

Now I'll have to beg my way onto a friend's system and hope for the best when I take the damn things back to my work and home set-ups. Inelegant is the BEST thing I can say about it.

KVR/eSoundz: Xenobt

Dominus · Post by **Dominus** » Fri Jun 21, 2013 12:05 am

Xenobt wrote:
Dominus wrote:
Xenobt wrote:If the software is compatible with older systems, the copy protection should be as well.
Pace doesn't make the plugins. The plugin manufacturer chooses a third party copy protection.
You're making my point for me.

No, I'm not. Pace and Antares are two separate companies. Pace doesn't have to support old computers just because Antares does.

I bought Antares Harmony EVO last week. It'll run on my ancient (but POWERFUL) dinosaur of a system,

My cell phone can run circles around your computer.

ObsoleteAcc99 · Post by **ObsoleteAcc99** » Fri Jun 21, 2013 12:54 am

[DELETED]

dalor · Post by **dalor** » Fri Jun 21, 2013 2:16 am

Harsh words Theo, but given your circumstances, I'd like to know how PACE would like to address these issues in future. 12 days offline, wow..

Compyfox · Post by **Compyfox** » Fri Jun 21, 2013 2:37 am

TheoM wrote:You really sound like a pace spokesperson in this topic.. I am quite surprised as I always thought you were someone who stood up for people's rights. Anyway I will leave it at that,

I've not speaking up for either side, neither do I want to currently. I just don't get the constant hate to be honest.

Granted, it's FUBAR to simply drop the PPC support without further warning (here, a grace time period would have helped - or a proper warning over a month in advance!). So I'm glad that I can knock on wood that my rig is still supported, so is my OS.

But we slowly need to draw a line somewhere. From all points of views.

That Antares EVO is still being sold for PPC is plain luck. That most of the PC VST's still run on Intel P4's, is also luck. But as with the drop of SSE (which certain old CPU's needed), which was only a logical step - it's also a logical step to slowly but finally abandon elder systems and OSes. Even if they are capable of running certain software - but it won't be supported (i.e.: Steinberg users constantly trying to run current software on XP rather than Win7).

Or, you need to go the unfortunately uncomfortable way through either a PC or a Mac to authorize and administrate your iLok (or Syncrosoft, or Codemeter) key. But even then, it's still not guaranteed that it's working. Even with the old drivers.

But this particular blame pertains to everyone: the user that's resisting to upgrade, the developer that still sells plugins for that platform, and the copy protection company that funked up with the database problem.

I don't know how the finances are with Xenobit - and I don't want to go too much in depth. But all these people that had a constant rage about downtimes, or being cut off or whaterver (which was somewhat also their fault!), say that they use large scale studios. But from those people, we usually expect that the income is high enough to cover upgrades and the likes. And one can also expect that these people know when to update a software, and when to hesitate.

Just saying here.

Either that, or this kind of fraction needs to stop saying that "software is fair priced, and people can quickly afford it if they have customers". Pro's vs Casual users - Live and let live.

Granted, I'm not any better in terms of upgrade cycles. But I do upgrade regulary. Sometimes even overdimensioned to stay somewhat future proof. (my current example: looking for a silent GPU that is powerful enough for at least two OS generations - the current one I'm using, and the next one I might hate to update to).

The ZDT is another issue. As with Waves (and certain other companies that ask for annual fees), I find that a plain ripoff. 99quids and then you're only covered for one year instead of "infinite time" - and then something happens after the ZDT ran out, and it's not helping if you rebuy the ZDT, because it needs to be covered for about a month first - booya.

But all that system doesn't work, if the whole database does't work with the license software. Which was (and obviously still is) the case in this particular example.

I still try to stay out of this topic. Heck, I still haven't updated and resycned my iLok drivers/modules either. But I can only shake my head about certain comments and opinions.

If you're unhappy, write that the devs of your tools, write that to PACE. If that's unresponsive, go the usual route: refunds, maybe even file a legal report. Whatever suits your needs.

This is all I wanted to express with my recent posts in here.
Maybe I should just keep my mouth shut from now on.

I'm still keeping my eyes on this topic. But since I'm currently not in need to update anything - I guess I'll wait until the beginning of next month and see how this all develops.

* WARNING * - Do NOT install new iLok software!