This is the only way you can communicate with them - they claim that they do not have a billing department... yea, right!
At any rate, about an hour after I submitted the support ticket, I was charged for another years worth of the service.
Lately the system seems really buggy and continually recommends that I update Java Runtime Environment. The last time I did this, I found that Java was not updated and I had two new pups on my system... WT (^&^%!!
Don't waste you time calling for any help because it is non-existent...
By all means, avoid getting sucked into the Avast vortex with their offer to use Avast free.
![Evil or Very Mad :evil:](./images/smilies/icon_evil.gif)