How to get a license after paying?
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- KVRer
- 14 posts since 20 Feb, 2012
Sorry to write here in the public, but I'm very disappointet in the moment....
I've bought MDrummer large on past wednesday in the evening as an download-version and payed with paypal. The transaction was o.k, the download was over night and I would install it on the next day after work to fiddle something with the program.
But now the horrible think:
Installation best, but no start ist possible, mdrummer wants a license file.
Where or what in the hell ist that? Where get I this? No Mail, no Adress, nothing was asked after paying, the money is off but I can't use the program.
MeldaProduction did't answer to my question per mail to info-at-meldaproduction.com
Now today is saturday - 3 days after and I still can't use mdrummer -excuse me, but I'm rather pissed of because this fact.
Please give someone a hint, how du I get a valid license file for mdrummer?
Why does meldaproduction not answer of my questions?
What was going wrong with the payment - but I can give you a transactions-number from paypal if it would be necessary, another proof of purchase, there is unfortunately not, what made me suspicious even after paying. But gone is gone, hopefully I do not have the money to write off ...
That would be even more "Bad luck" - I hope that MeldaProduction has something not necessary ...
I've bought MDrummer large on past wednesday in the evening as an download-version and payed with paypal. The transaction was o.k, the download was over night and I would install it on the next day after work to fiddle something with the program.
But now the horrible think:
Installation best, but no start ist possible, mdrummer wants a license file.
Where or what in the hell ist that? Where get I this? No Mail, no Adress, nothing was asked after paying, the money is off but I can't use the program.
MeldaProduction did't answer to my question per mail to info-at-meldaproduction.com
Now today is saturday - 3 days after and I still can't use mdrummer -excuse me, but I'm rather pissed of because this fact.
Please give someone a hint, how du I get a valid license file for mdrummer?
Why does meldaproduction not answer of my questions?
What was going wrong with the payment - but I can give you a transactions-number from paypal if it would be necessary, another proof of purchase, there is unfortunately not, what made me suspicious even after paying. But gone is gone, hopefully I do not have the money to write off ...
That would be even more "Bad luck" - I hope that MeldaProduction has something not necessary ...
- KVRAF
- 1758 posts since 15 Mar, 2013 from Germany
The link to the license file should be in you purchase email. Just read carefully, it's not in big and red, it's in regular text. That email has been sent to the paypal address. Look in your spam folders to be sure. If you can't find it, just contact Melda, they will 100% sort it out (though they are in the weekend now I guess).
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- KVRer
- Topic Starter
- 14 posts since 20 Feb, 2012
Thanks - That was it...
Oh man, but sometimes one does not occur to even the obvious.
Sorry for my trouble, but now I come on. Again, many thanks for the hint with the spam or suspected spam.
GMX is sometimes rather paranoid and I know it, but think not ever on that....
Now nothing stays again the "play" with the drummer, I hope that I understand the workflow and I can use it in playing live with keyboard (only for own use and to get the head free from work and to kill some bad feelings...makemusic was sometime a livesaver for me...)
greetings from the ore mountains, well known as chrismasland, from germany
hempel
Oh man, but sometimes one does not occur to even the obvious.
Sorry for my trouble, but now I come on. Again, many thanks for the hint with the spam or suspected spam.
GMX is sometimes rather paranoid and I know it, but think not ever on that....
Now nothing stays again the "play" with the drummer, I hope that I understand the workflow and I can use it in playing live with keyboard (only for own use and to get the head free from work and to kill some bad feelings...makemusic was sometime a livesaver for me...)
greetings from the ore mountains, well known as chrismasland, from germany
hempel
- KVRAF
- 1758 posts since 15 Mar, 2013 from Germany
Cool that it worked out! Weekend is saved I guess 
Yeah MDrummer is really a huge complex thing. I demoed it, too, and I was pretty impressed, not to say overpowered by the complexity in the first moment. With big things like this, you can't get around reading a bit of the manual I guess.
Greetings back also from Germany
Yeah MDrummer is really a huge complex thing. I demoed it, too, and I was pretty impressed, not to say overpowered by the complexity in the first moment. With big things like this, you can't get around reading a bit of the manual I guess.
Greetings back also from Germany
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MeldaProduction MeldaProduction https://www.kvraudio.com/forum/memberlist.php?mode=viewprofile&u=176122
- KVRAF
- 14325 posts since 15 Mar, 2008 from Czech republic
I'm glad it is ok now! 
