KVR Audio

murnau · Post by **murnau** » Thu Jun 19, 2014 1:03 pm

yeah it's that simple:

you are a customer = pay full for Reflex+
donated a buck in the past (not really a customer) = get Reflex+ for free

thats pretty fair and understandable toward your customers like me..

OTOT i'm happy to pay again for 64bit no need for a small gift..

AstralExistence · Post by **AstralExistence** » Thu Jun 19, 2014 1:06 pm

murnau wrote:yeah it's that simple:

you are a customer = pay full for Reflex+
donated a buck in the past (not really a customer) = get Reflex+ for free

thats pretty fair and understandable toward your customers like me..

thats total bullshit. i think he will be hearing from a lot of angry loyal customers.

murnau · Post by **murnau** » Thu Jun 19, 2014 1:08 pm

AstralExistence wrote:
murnau wrote:yeah it's that simple:

you are a customer = pay full for Reflex+
donated a buck in the past (not really a customer) = get Reflex+ for free

thats pretty fair and understandable toward your customers like me..
thats total bullshit. i think he will be hearing from a lot of angry loyal customers.

did i say something else?

Numanoid · Post by **Numanoid** » Thu Jun 19, 2014 1:11 pm

thats total bullshit. i think he will be hearing from a lot of angry loyal customers.

You are telling it like you are Yogi Berra

AstralExistence · Post by **AstralExistence** » Thu Jun 19, 2014 1:27 pm

Numanoid wrote:
thats total bullshit. i think he will be hearing from a lot of angry loyal customers.
You are telling it like you are Yogi Berra

im just disappointed. it seems very wrong to do this to your loyal customers

murnau · Post by **murnau** » Thu Jun 19, 2014 1:29 pm

AstralExistence wrote:im just disappointed. it seems very wrong to do this to your loyal customers

really? good you wrote it again. it didn't came really out in your other posts..

AstralExistence · Post by **AstralExistence** » Thu Jun 19, 2014 1:31 pm

murnau wrote:
AstralExistence wrote:im just disappointed. it seems very wrong to do this to your loyal customers
really? good you wrote it again. it didn't came really out in your other posts..

don't you think its wrong? im asking you.

murnau · Post by **murnau** » Thu Jun 19, 2014 1:36 pm

of course it's "wrong" toward his customers (like me and you) thats why i also post in this thread. you seem not to understand that i indeed think the same as i wrote what you quoted as bullshit.

AstralExistence · Post by **AstralExistence** » Thu Jun 19, 2014 1:47 pm

murnau wrote:of course it's "wrong" toward his customers (like me and you) thats why i also post in this thread. you seem not to understand that i indeed think the same as i wrote what you quoted as bullshit.

i would be happy also to pay the small fee if i didn't already own it.

AstralExistence · Post by **AstralExistence** » Thu Jun 19, 2014 1:47 pm

murnau wrote:of course it's "wrong" toward his customers (like me and you) thats why i also post in this thread. you seem not to understand that i indeed think the same as i wrote what you quoted as bullshit.

i understand. i thought you were being sarcastic to me the way numanoid was. well lets see what stw says before jumping on him any more.

stw · Post by **stw** » Thu Jun 19, 2014 2:04 pm

hmm...
seems to be no smart move of me, making a present to some and not all.
The least i wanted is to make anyone angry especially loyal customers. But a short recall of a bible story should have teached me what could happen.
Though i can imagine why one could feel disadvantaged there's actually no reason for it.
Everyone who purchased a REFLEXPro license got a full featured plug of hopefully good use which doesn't loose any of its benefits simply because of a release of a new plug. Neither because someone else got an advantage for any reason related to another product. There haven't been any promises about any upcoming releases linked to REFLEXPro.
The idea behind the "gift" is that i wanted to show my appreciation about the attitude to give something at free will. My feeling was to credit that special case.
And believe me it IS a very special case. Maybe you would think different if you'd know how many gave how much...
So there's no reason to become jealous. Everyone who owns a copy of REFLEXPro will get his benefits sooner or later.
If i'd give away free copys to everyone who ownes REFLEXPro i could close my small business immediatly because i couldn't afford the costs of doing any further development anymore.
However i deeply apologize if i upset some of you. That's way off my intention. It just should have been a nice touch...

AstralExistence · Post by **AstralExistence** » Thu Jun 19, 2014 2:07 pm

ok. i understand what your saying, your saying that those who donated out of the kindness of thier heart are very good people. which is true, but its your loyal customers that should reap the benefits. im not sure if you already gave away the + version to those who donated. i think you did. in the future learn from this mistake ad remember your loyal customers come first above all else. im sad tat i won't be getting a free coded upgrade to + but what can i do as you have made your decision already. i will buy reflex+ soon enough. best.

ae

murnau · Post by **murnau** » Thu Jun 19, 2014 2:19 pm

thanx for clarification and all fine here because i dont want it for free anyway: it just pi**ed me off reading something about gift for donaters and then 64bit upgrade fee for alreay paid stuff for your customers in the same posting.

Numanoid · Post by **Numanoid** » Thu Jun 19, 2014 2:47 pm

stw wrote:So there's no reason to become jealous. Everyone who owns a copy of REFLEXPro will get his benefits sooner or later.

That particular issue should be sorted then

Numanoid · Post by **Numanoid** » Thu Jun 19, 2014 2:49 pm

AstralExistence wrote:i understand. i thought you were being sarcastic to me the way numanoid was.

Let's just take this great quote from Mr Yogi Berra into account: "If the world was perfect, it wouldn't be"

REFLEX+ is out