KVR Audio

Ingonator · Post by **Ingonator** » Fri Jul 18, 2014 1:54 pm

samsam wrote:Ingo - OT but is there something I can do to get Waldorf to respond to my emails? Sent a support request for my Pulse 2 about a week ago, heard nothing. Not impressed with that TBH.

samsam explained the problem to me and at the first look maybe that issue seems to be a task for the testers so maybe Waldorf would have forwared it to me anyway...

chk071 · Post by **chk071** » Fri Jul 18, 2014 2:43 pm

samsam wrote:
I'm not that daft - wasn't being literal there, of course I realise that support services incur costs, it's just the frustration of being ignored by a company after dropping a fair chunk of cash on a product, is all. True, my recent one-off experience is just that, my experience.

Anyway, Ingo kindly reached out in an email so as I said before, I'll retire from this thread and let ppl carry on talking about beta testing.

Hope you get your problem sorted out.

samsam · Post by **samsam** » Fri Jul 18, 2014 3:11 pm

chk071 wrote:
samsam wrote:
I'm not that daft - wasn't being literal there, of course I realise that support services incur costs, it's just the frustration of being ignored by a company after dropping a fair chunk of cash on a product, is all. True, my recent one-off experience is just that, my experience.

Anyway, Ingo kindly reached out in an email so as I said before, I'll retire from this thread and let ppl carry on talking about beta testing.
Hope you get your problem sorted out.

Thanks!

samsam · Post by **samsam** » Sun Jul 20, 2014 10:30 am

For the record, after contacting with Ingo a Waldorf dev got in touch with me, saying they were on it and to expect a fix.

Thanks Ingo, thanks Waldorf

Ingonator · Post by **Ingonator** » Sun Jul 20, 2014 5:09 pm

Ingonator wrote:While there is still more place for some testers and also additional applications are still welcome (currently checking all of them) 2 KVR members are confirmed as new Waldorf Beta testers now:

- Laurent aka "Lotuzia"
- Mario aka "Evil Dragon"

Hi,

besides the teomembers mentioned above i sent a list with 8 additional members to Waldorf and just got a confirmation.

Additional new Waldorf Beta Testers are (alphabetically by KVR names):

- aMUSEs
- djinsomniak
- edteneyck
- Electro
- fmr
- Phase47
- samplerbanker
- solidtrax

I will contact everyone in the list by email soon.

UPDATE: E-Mails sent.

Best wishes and good luck for the new testers,
Ingo

Waldorf plugin updates: Additional Beta testers required (Update: 10 new testers selected)