KVR Audio

dsan@mail.com · Post by **dsan@mail.com** » Wed Aug 13, 2014 8:27 pm

Hey Bombadil, I am sorry you are having so much problem getting ST3 to work for you.

Like I reported in my previous post, I went through all instances (must have been around 50 it seemed like) of the French Horn Staccato patches (both ENS and SOLO) and find they all work on my system.

I am hopeful IKM support can get this sorted for you!

Who knows what I will run into as I go through all the patches. I hope success is in the works.

I still have to import SampleMoog and the add-on libraries for ST2 so we shall see.

I'm really surprised there aren't others having issues and making posts, but maybe this speaks to that success I hope for

Let me know if anything else I can help you with. Good luck in the mean time.

Happy Musiking!
dsan

kbaccki · Post by **kbaccki** » Wed Aug 13, 2014 8:31 pm

Peter - IK Multimedia wrote:Sounds like this guy is back!

...though that may be a bit too "HPC worthy" again.

Oh, I thought Uncle Bill was describing something else there.

Bombadil · Post by **Bombadil** » Wed Aug 13, 2014 8:33 pm

Please let me know what happens when you load Samplemoog. Quite a few of the Multis are missing voices, but I am not told which ones, and I as I said, I experienced the same behaviour in Samplemoog itself. I guess I'd have to go through the instruments separately and sequentially. As for success, well, we've both shown that at least two missing patches are platform independent. I wonder how many have meticulously gone through their entire patch list?

Again, thanks,

Bombadil

DarkStar · Post by **DarkStar** » Wed Aug 13, 2014 8:41 pm

If the instruments are missing in both SampleMoog and in SampleMoog_Imported_into_ST3 that suggests that they are missing from your disk.

Can you post the names of a few problem Multis and we can see what Instruments they should load.

Teksonik · Post by **Teksonik** » Wed Aug 13, 2014 8:43 pm

Peter - IK Multimedia wrote:No, it basically works the way it does with just about any other technical support for any software product in existence is what I'm saying. Report your issues, support will assess and assist as well as get bugs and whatnot directly to development. Not atypical, not rocket science.

Well to be honest the way it works with many other software developers especially in this audio software business is that support is "development".

If you report an issue with many other companies you get to interact directly with the people who write the code. That direct contact between the developers and their user base is a mutually beneficial arrangement. Cutting out the middle man fast tracks development especially when it comes to bug fixes.......

I understand IK has made the decision to run it's support and development operations in a certain way.....I just wanted to point out that it's not the only way nor in my opinion the best way to handle those operations.

don1thedon · Post by **don1thedon** » Wed Aug 13, 2014 9:09 pm

Bombadil wrote:
dsan@mail.com wrote: Bombadil, please list the entire path so I know our patches are the same.

I have found 2 patches in the A Motion Synths that do not play; 009 Always Remember and 009 Resmosize.

Happy Musiking!
dsan
Those don't work for me, as well. As for listing the entire path, I am not certain what you mean.

+1 here; 009 Always Remember and 009 Resmosize making no sound.
Also interesting to note that the CPU meter in ST3 appears to be reacting to key notes on/off when these are "loaded"?

Bombadil · Post by **Bombadil** » Wed Aug 13, 2014 9:15 pm

DarkStar wrote:If the instruments are missing in both SampleMoog and in SampleMoog_Imported_into_ST3 that suggests that they are missing from your disk.

Can you post the names of a few problem Multis and we can see what Instruments they should load.

Ok. This is possibly comprehensive. I wish the Multis were sorted according to their plugin, but they are not. This was not from a disk. This was from a download last year.

The message that comes up for these is: LOADING ISSUES; LEGACY INSTRUMENT NOT AVAILABLE.

As Bass;
Block Bass;
P Bass;
Sharp Voyager Bass;
Whaa Bass;
As Lead;
ELO, pts. 2 & 3;
Extra Super Warm Lead;
Lit Lead;
Drumoog; the patches load, but no sounds.
Drumoog in the Hall: ditto.
Epifario pt. 3;
Training Synth pt.1;
Pluck & Pad;
Analog Classic;
Cloud Pad, pt.2;
Fatty Hotty;
Piano Pad;
Play Like a Poly;
Slow Wide;
Smooth Padding;
Voyager Dual Pad;
Voyager Floor.

I think that is it, though I am not certain.

MickGael · Post by **MickGael** » Thu Aug 14, 2014 12:45 am

I've been meaning to post this question for some time, but am only getting around to it now:

When ST3 loads, no multis and no appear (no matter what I do). Only instruments appear. Is this pilot error? Should I reinstall?

BBFG# · Post by **BBFG#** » Thu Aug 14, 2014 12:51 am

Peter - IK Multimedia wrote:
BBFG# wrote:Your key word was 'replicated'. Which implies that if you can't replicate it...
... they work like nearly any other support team so again it really isn't rocket science.

Of course not, it is however computer science and if they seem to be having problems between different components of computers outside of the framework in their systems, then that might be the commonality where the multiple anomalies are coming up.
Apparently, a PC is a PC is a PC isn't necessarily true.

So can I ask, what is the most powerful system IK has tested this on?

DarkStar · Post by **DarkStar** » Thu Aug 14, 2014 11:08 am

MickGael wrote:I've been meaning to post this question for some time, but am only getting around to it now:

When ST3 loads, no multis and no appear (no matter what I do). Only instruments appear. Is this pilot error? Should I reinstall?

There are some Multis - they should be in the ...\SampleTank 3\Multis\Demo folder on disk. Are they there?

NB All the Demo Multis and MIDI Patterns are in the Part 1 download file (with the ST3 Drum instruments). Double-check that you did install that one.

dsan@mail.com · Post by **dsan@mail.com** » Thu Aug 14, 2014 11:10 am

Bombadil wrote:
DarkStar wrote:If the instruments are missing in both SampleMoog and in SampleMoog_Imported_into_ST3 that suggests that they are missing from your disk.

Can you post the names of a few problem Multis and we can see what Instruments they should load.
Ok. This is possibly comprehensive. I wish the Multis were sorted according to their plugin, but they are not. This was not from a disk. This was from a download last year.

The message that comes up for these is: LOADING ISSUES; LEGACY INSTRUMENT NOT AVAILABLE.

As Bass;
Block Bass;
P Bass;
Sharp Voyager Bass;
Whaa Bass;
As Lead;
ELO, pts. 2 & 3;
Extra Super Warm Lead;
Lit Lead;
Drumoog; the patches load, but no sounds.
Drumoog in the Hall: ditto.
Epifario pt. 3;
Training Synth pt.1;
Pluck & Pad;
Analog Classic;
Cloud Pad, pt.2;
Fatty Hotty;
Piano Pad;
Play Like a Poly;
Slow Wide;
Smooth Padding;
Voyager Dual Pad;
Voyager Floor.

I think that is it, though I am not certain.

These are my results working with stand alone instance of ST3 in the Multi category (did not test the Instrument category):

I received no errors of missing legacy file so assume all patches loaded successfully.

All the Basses load and play. Some sounds in the multis peg the meters at programmed volumes.
All the Leads load and play. Again, some instruments peg the meters.
All the Miscellaneous load and play. Again, pegging of meters in some instruments.
All the Pads load and play. Getting better with pegging the meters - only a couple this time.
All the Pluck load and play. Back to pegging meters a few times.

Also - be aware that some instruments are assisnged to specific range. For example, the drum multi's you list are in the range of C0 to B0 plus C1# (although one instrument, "Snare on C1", does not play - on C1 or any other key.)

However, within that range not all sounds are working in the 2 drum patches you list. Everything is channeled to MIDI Channel 1, but of the 10 instruments in the multi only 4 make a sound.

This could be the reason you are not getting sounds - not playing the correct keys.

I notice this behavior in the Lead patches too. Many have a split keyboard layout.

These are the parts you stated are missing:
ELO, part 2 = Brass-Pad, part 3 = Crystal Keys.
Epifanio, part 3 = Badaoru Key 02
Training Synth part 1 = Classic Brass
Cloud Pad part 2 = Get a Poly

Perhaps you can search your HDD for these. I think Darkstar is onto something with the missing files scenario.

This pegging of meters is a concern and others should be aware so not to blow speakers or other components. Be sure to turn down your amplification as a precautionary.

What we don't know, without loading an instance of the original instrument (ST2, SMoog, Miro, etc.) is whether or not these imported as intended, volume, pan, filter settings, etc.

I hope this helps you to sort it all out.

Happy Musiking!
dsan

MickGael · Post by **MickGael** » Thu Aug 14, 2014 11:11 am

DarkStar wrote:
MickGael wrote:There are some Multis - they should be in the ...\SampleTank 3\Multis\Demo folder on disk. Are they there?

NB All the Demo Multis and MIDI Patterns are in the Part 1 download file (with the ST3 Drum instruments). Double-check that you did install that one.

Thanks! I'll have a look.

dsan@mail.com · Post by **dsan@mail.com** » Thu Aug 14, 2014 11:15 am

MickGael wrote:I've been meaning to post this question for some time, but am only getting around to it now:

When ST3 loads, no multis and no appear (no matter what I do). Only instruments appear. Is this pilot error? Should I reinstall?

I'm sure the GUI is as it should be if you have been able to open an instance of ST3. It's likely you are just not recognizing the set-up.

At the top of the left hand side of the interface you will find "Play", "Mix", "Edit".

Below this will be the name of the loaded instrument or multi.

Directly below this will be 4 more tabs: "Multi", "Instrument", "Pattern", and "Live".

Each of these tabs will contain a directory of the associated files. The tabs are greyed out until you click on one which then turns white.

HTH

Happy Musiking!
dsan

MickGael · Post by **MickGael** » Thu Aug 14, 2014 11:40 am

I figured it out:

I had originally installed the new ST3 folder to the STInstruments folder (where the ST2.5 content lives). Dragging it out of that folder and rescanning worked a charm!

DarkStar · Post by **DarkStar** » Thu Aug 14, 2014 11:41 am

Bombadil wrote:
DarkStar wrote:If the instruments are missing in both SampleMoog and in SampleMoog_Imported_into_ST3 that suggests that they are missing from your disk.

Can you post the names of a few problem Multis and we can see what Instruments they should load.
Ok. This is possibly comprehensive. I wish the Multis were sorted according to their plugin, but they are not. This was not from a disk. This was from a download last year.

The message that comes up for these is: LOADING ISSUES; LEGACY INSTRUMENT NOT AVAILABLE.

As Bass;
Block Bass;
P Bass;
Sharp Voyager Bass;
Whaa Bass;
As Lead;
ELO, pts. 2 & 3;
Extra Super Warm Lead;
Lit Lead;
Drumoog; the patches load, but no sounds.
Drumoog in the Hall: ditto.
Epifario pt. 3;
Training Synth pt.1;
Pluck & Pad;
Analog Classic;
Cloud Pad, pt.2;
Fatty Hotty;
Piano Pad;
Play Like a Poly;
Slow Wide;
Smooth Padding;
Voyager Dual Pad;
Voyager Floor.

I think that is it, though I am not certain.

Here are screenshots of the instruments for some of those Combis in SampleMoog, so you can check if you have all the instruments in the SM library. And, if they are in the ST3 Legacy library after the Import. Also, can you load the individual instruments separately in both SM and ST3?

... Big pic: http://i.imgur.com/G3TVZGi.png

Re Drumoogs - they don't play here, either - but can be triggered from the SampleMoog virtual keyboard ??? Reading dsan above, I'll have a closer look (or I'll raise an Support Ticket).

They will be sorted by plugin if they are in folders to begin with; Here is what I Imported; after the Import I renamed the top-level folder from "Presets" to "SampleMoog" and rebuilt the Multis database in ST3:

IKM SampleTank 3 (ST3) Now Available