Just a generic statement due to my experiences with other humans and my own inabilities at times to fully comprehend a process. And, as stated, an attempt to be fair. It's not all IKM's fault IMHO. (And to be fair - some of it is).
My experiences, one instance related, has taught me that sometimes we think we know what we are doing when, in fact, we often do not.
I think it would be very unfair of me to say you are the issue when I don't know you and have no idea what your processes are. I'm not that sort of person as you will come to learn about me.
HTH helps to set things straight. Sorry if you may have misunderstood.
And I hope you get the software sorted soon so you can use what you bought
Happy Musiking!
dsan

