Patchwork bug: Diva "Favorites" are erased

[dumbledog]

I just ran into a pretty irksome issue with using Diva in standalone Patchwork -- I spent a few hours marking a bunch of Diva presets as favorites, and when I quit out of Patchwork all my Diva favorites were removed, even those which were set before opening it in Patchwork. Launching Logic and firing up a Diva instance shows that yes, the favorites were erased when I quit out of Patchwork. Haven't tried with other u-he synths yet but this just cost me a good bit of time :/

Unfortunately it's not happening consistently, but I did have more than one instance of Diva in my strip.

Latest Patchwork/Diva, OSX 10.9.5.

[Blue Cat Audio]

Hi,

Thank you for your message. I don't know how this plug-in manages its "favorites", but there is nothing we do with plug-ins when closing the application (no state save nor restore), so it could be an issue with the plug-in itself. Have you contacted the manufacturer to check what could have happened? They can of course contact us if they have more technical details to give us in case the issue would be n our side.

[dumbledog]

Diva stores its preset markers as a text file in:

/Library/Audio/presets/u-he/Diva/Favourites.db.txt

I imagine the other u-he synths are similar but haven't tested them. Looks like something is deleting the file on close when there's more than one instance in PatchWork but it's not terribly consistent about it. I'll do some more testing tonight when I have time and see what I can conjure up but for now I'll be backing up the Favourites file regularly.

I haven't run in to this when using Diva in Logic X, just in PatchWork.

[Blue Cat Audio]

This is indeed odd. Maybe the plug-in was not closed properly and it erased the files... But there is no particular reason for such a behavior as all instances are closed in sequence, not in parallel.


Just in case, you may want to try to load the "Default" empty preset of the PatchWork App before closing it and see if it makes any difference.