u-he

sramsay · Post by **sramsay** » Thu Mar 26, 2015 2:42 am

I'm in the US, and I want to buy ACE.

According to the website, ACE costs 69 EUR. That should be about 75 USD at the current exchange rate.

When I put it in my basket, though, it tells me it costs 85 USD (about 77 EUR). If I ask it to show prices in euros, it says it costs 57 euros (a bargain!). Most other currencies (from Yen, to Krone, to Baht) hover around about 59 USD (53 EUR).

So my question is this: What does ACE cost?

Urs · Post by **Urs** » Thu Mar 26, 2015 9:38 am

Currently ACE costs 69€ including VAT within Europe and 85$ excluding VAT outside of Europe. There's also a set price in GBP, but I don't recall the exact amount.

The Euro has gone down in recent months so we will eventually have to adjust the Euro price, or make it dynamic like we do for pretty much all our other plug-ins. We want to do so once we add something to ACE, and catch the opportunity to make it 89$ everywhere.

If you can catch the Euro price converted to another currency while outside the EU, go for it

sramsay · Post by **sramsay** » Thu Mar 26, 2015 1:14 pm

Thanks for the quick response! Maybe this should be sticky for non-EU customers who are (for the first time in many years) watching the Euro fall.

But what's this? Adding things to ACE? I thought I read recently that you rarely make major modifications to a product once its released.

Urs · Post by **Urs** » Thu Mar 26, 2015 1:22 pm

sramsay wrote:Thanks for the quick response! Maybe this should be sticky for non-EU customers who are (for the first time in many years) watching the Euro fall.

But what's this? Adding things to ACE? I thought I read recently that you rarely make major modifications to a product once its released.

It depends on the product, really. Zebra has seen massive improvements (new modules etc) over the years, as did Diva. ACE, MFM2 and Filterscape however felt very set in stone. Uhbik got a new addition once, and we've planned more.

Nevertheless, we're thinking of adding a different filter option to ACE. As in, swap the current filters for Bazille filters in the Circuit Bending section.

The main thing that keeps us from adding features is the UI. Many UIs need to be reworked and brought up to date. It's easy in Zebra or Diva where we can just swap or add panels. It's difficult in plug-ins that are based on dated Photoshop files which beg to be revamped.

- Urs

Urs · Post by **Urs** » Thu Mar 26, 2015 1:23 pm

Oh, and today we're officially adding multichannel MIDI support to Ace. If all goes well.

sramsay · Post by **sramsay** » Thu Mar 26, 2015 4:09 pm

This is all very exciting. I'm still trying to get my head around modular synths (I've been building things with Audulus, XILS 3 CM, and so forth). I can tell Bazille is too much for me at this point, so my plan is to pick up ACE and then Bazille at some point later (thus putting me on the proper path to the mighty Berlin Modular).

One thing is for sure: Both of these synths sound absolutely incredible, and I'm actually starting to realize that moving virtual patch cables around is probably, in the end, more intuitive than any mod matrix, no matter how well thought out.

Sounds like I should pull the trigger.

sramsay · Post by **sramsay** » Thu Mar 26, 2015 4:20 pm

Hmm. Except it won't let me purchase the product. I get to "Buy Now," click it, and nothing happens -- and there don't seem to be any errors or missing fields on the page. I'm using the non-PayPal method.

sramsay · Post by **sramsay** » Thu Mar 26, 2015 7:16 pm

Problem solved. Seemed to be glitch with the third-party online ordering service you use (which is now resolved).

GuineaPig1972 · Post by **GuineaPig1972** » Thu Mar 26, 2015 8:39 pm

I was looking at Zebra but it's now 226 Euro (I'm in Belgium)! A year ago, it was probably around 180/185 (VAT included)? That's quite a big difference. Should I wait for a possible adjustment of the Euro price (or the Euro getting stronger against the dollar again)? Just now I have a 50$ voucher from Bitwig which I would love to use (I bought Bitwig, Hive and Bazille last month...) but I will probably be dissapointed if the Euro prices will be adjusted to be dynamic and follow the dollar after my purchase...

Edit: please don't misunderstand me, the products are well worth the price but a 20% raise in price (admittedly, caused by external factors) in one year, is still a lot.

GuineaPig1972 · Post by **GuineaPig1972** » Fri Mar 27, 2015 5:59 pm

Mmm, just noticed this:

Diva, 179 $. Put it in the basket and you get 138,65 € (VAT excluded) -> so an exchange rate of 1,29 $ for 1 €

Zebra, 199 $. Put it in the basket and you get 186,59 € (again, VAT excluded) -> so an exchange rate of 1,06 $ for 1 €

Hive, 99$. In the basket 92,83 €, which is also 1,06 $ per euro.

Is this an error on the Diva price?

I thought the company was officialy based in Germany so I would expect that the prices would be fixed in Euro and that the dollar prices would be the Euro price x dollar exchange rate of the day.

loungepanda · Post by **loungepanda** » Mon Apr 06, 2015 9:09 am

GuineaPig1972 wrote:Mmm, just noticed this:

Diva, 179 $. Put it in the basket and you get 138,65 € (VAT excluded) -> so an exchange rate of 1,29 $ for 1 €

Zebra, 199 $. Put it in the basket and you get 186,59 € (again, VAT excluded) -> so an exchange rate of 1,06 $ for 1 €

Hive, 99$. In the basket 92,83 €, which is also 1,06 $ per euro.

Is this an error on the Diva price?

I thought the company was officialy based in Germany so I would expect that the prices would be fixed in Euro and that the dollar prices would be the Euro price x dollar exchange rate of the day.

Yea... Current prices don't make sense.

MikkoAM · Post by **MikkoAM** » Tue Apr 14, 2015 7:50 am

Urs wrote:Currently ACE costs 69€ including VAT within Europe.

Hmm.. no it does not ! ACE costs 71,90€, if I put it in Cart it shows:
EUR 57.98 (plus tax/VAT)
EUR 71.90 (including tax/VAT)

And I live in Finland so I was assumption that 69€ price was correct, but no, I paid that 71,90€ anyway.

whyterabbyt · Post by **whyterabbyt** » Tue Apr 14, 2015 7:59 am

MikkoAM wrote:
Urs wrote:Currently ACE costs 69€ including VAT within Europe.
Hmm.. no it does not ! ACE costs 71,90€, if I put it in Cart it shows:
EUR 57.98 (plus tax/VAT)
EUR 71.90 (including tax/VAT)

And I live in Finland so I was assumption that 69€ price was correct, but no, I paid that 71,90€ anyway.

You do understand that the exchange rate changes, dont you? He said 'currently'. On March 26th. He did not say 'forever'.

MikkoAM · Post by **MikkoAM** » Tue Apr 14, 2015 8:04 am

whyterabbyt wrote:
MikkoAM wrote:
Urs wrote:Currently ACE costs 69€ including VAT within Europe.
Hmm.. no it does not ! ACE costs 71,90€, if I put it in Cart it shows:
EUR 57.98 (plus tax/VAT)
EUR 71.90 (including tax/VAT)

And I live in Finland so I was assumption that 69€ price was correct, but no, I paid that 71,90€ anyway.
You do understand that the exchange rate changes, dont you? He said 'currently'. On March 26th. He did not say 'forever'.

What is exchange rate from Euro to Euro ? It still says at the U-He page that price is 69€

Mushy Mushy · Post by **Mushy Mushy** » Tue Apr 14, 2015 8:05 am

Mikko, is the Finnish VAT rate different?

Edit: Yep 24% vs 19%.

u-he

KVR Audio

u-he pricing