If the Marketplace tab is crashing you can submit a crash report on http://www.trackiton.com via the "Help" button in the bottom right hand corner, type anything into the search field to show the "Leave us a message" button.
To submit a log file enter your query then wait for the email confirmation. Reply to this with your log file attached.
To find your log file launch Tracktion, press the "Help" button and then "Show the Tracktion log file".
MARKETPLACE
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- KVRAF
- 1790 posts since 30 Dec, 2012
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- KVRist
- 358 posts since 3 Dec, 2004
I guess I still don't get it. If you're not connected to the internet when using Tracktion then what is the problem with security? Why can't you just ignore it? It's not like they are forcing you to give any info if you don't use it.zxant wrote:chico.co.uk wrote:I get your point, but any software you own that implements a "check for updates" functionality has the same security issue. Do you check all of them implement certificate checking, and TLS properly? Because they're all doing it by making an HTTPs connection to a webserverzxant wrote:Kang wrote:Really? I don't get why you can't just ignore it. Seems kinda like asking for a version without midi because I don't use it.
You can't ignore it because it's fully integrated ...
A DAW is NOT a browser! Browsers are updated frequently to fix security issues.
When a DAW has internet functionality one cannot be sure if proper https, TLS layer, certificate checks (all things I check before doing financial transactions) are properly implemented or are in place!
btw. midi is essential in a DAW, internet is not ...
As I said it is for financial transactions that I check if those are in place ... ( good reading is a skill ...![]()
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Furthermore, I do not allow automatic update checking, when I don't run my browser I have internet disabled (thanks to the handy InternetOff app).
- KVRAF
- 2874 posts since 22 Oct, 2002 from "somewhere between digital and analog"
Yes. I did... but maybe it's just me, but it drives me nuts when things don't work.
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- KVRist
- Topic Starter
- 212 posts since 4 Nov, 2004 from France
Hi !
I've just sent 2 logs files to the support team (as advised by dRowAudio previously) : one log file for each page in which T6 crashes when I press on the "Marketplace Tab" (in the Edit page and in the Project page).
Crossing my fingers...
Regards,
Lutin mutin.
I've just sent 2 logs files to the support team (as advised by dRowAudio previously) : one log file for each page in which T6 crashes when I press on the "Marketplace Tab" (in the Edit page and in the Project page).
Crossing my fingers...
Regards,
Lutin mutin.
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- KVRAF
- 2417 posts since 17 Jun, 2003
Then send the devs your log file, so they can work out why it crashes on your machine, and not theirs, and they can fix it for a future version, so it stops driving you nuts.DHR53 wrote:Yes. I did... but maybe it's just me, but it drives me nuts when things don't work.
"my gosh it's a friggin hardware"
