After v2.01 upgrade Rec 2 Pro Komplete startUp freezes on "Loading Data" screen

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Hello, recently installed the v2.01 Upgrade, and after finishing the PlugIn Pkg install, it rebooted into the old Mixer Mode; I selected Rack Style, whereupon it rebooted, but froze on the "Loading Data...Please Wait" screen. Not sure if this is relevant or not, but during the final stage of the install process, when it self- rebooted, it took over an hour and a half (possibly longer-I left for a dinner break) to get past that same screen. Which was when it booted into Mixer Style, as mentioned above. Anybody else have this problem? Any ideas on how to proceed? I've now tried to boot it up 4 more times, and left it alone up to 4 1/2 hours to see if it would eventually make it past that screen, but no dice.Thanks in advance for any help with this matter.
Bill Wilkinson studioBill2020
StudioBill Mountainworks Recording, Idaho Springs, CO mtnwrks2@yahoo.com 720-201-4876

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Bill,

I believe the upgrade comes with free support. Try putting in a support ticket.

-John

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Yeah, I already did that, John, but thanks! I was hoping for a quick answer while waiting for the HelpDesk...
Cheers,
Bill
StudioBill Mountainworks Recording, Idaho Springs, CO mtnwrks2@yahoo.com 720-201-4876

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:) Ok, cool. I recall a thread here regarding a hang during the install, but there was no specific solution mentioned.

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