AIR updates?

Official support for: www.airmusictech.com
RELATED
PRODUCTS

Post

sbangs_air wrote:Hello, we have spoken with the engineers the issue is the update package requires 2.0.5 or greater so please run the previous updater if you have not taken the jump from a previous version yet.
2.0.5 IS the version I was updating. :shrug:

Post

lotus2035 wrote:
sbangs_air wrote:Hello, we have spoken with the engineers the issue is the update package requires 2.0.5 or greater so please run the previous updater if you have not taken the jump from a previous version yet.
2.0.5 IS the version I was updating. :shrug:
same here , tried updating from 2.0.5 to 2.0.6 and it didnt worked , failed . after that i wanted to reinstall 2.0.4 it reinstall didnt even worked anymore .

Post

It failed too to me: Some seemed to be updated with success, but opening them in the daw they were still in 2.02 version.
Loom and strike failed totally. I didn't know that there was a 2.05 or 2.04 version. This should be easier without issues.

Post

So in other words don't try and update at this point because it's broken?

Post

Worked for me

Post

fergusonbbb wrote: Loom and strike failed totally. I didn't know that there was a 2.05 or 2.04 version. This should be easier without issues.
I tried update loom and strike *.0.6 over 2.0.5, and get errors.
Thus, i think it's not matter, what versions was already installed. (i.e. the cause of the problem is not in the version).
Btw, Hybrid update (3.0.6) installed ok.

Post

Btw i just uninstall Loom and download 2.0.6 from cs.mycommerce page, and then loom installed without problem, i.e. to clean place, from scratch.
In general, i feel that need re-download structure and strike contents again (which already .0.6 there), instead my v2.0.2 libraries, and then install all AIEP products without updates, it seems shou;d work.

Post

I don't have 2.0.5 listed, just 2.0.4 and 2.0.6 so even if the updater worked I'd be screwed. Shouldn't the updater be robust enough to be able to install from any earlier install?

Post

c_voltage wrote:i feel that need re-download structure and strike contents again (which already .0.6 there), instead my v2.0.2 libraries, and then install all AIEP products without updates, it seems shou;d work.
Well, really installed just now from scratch all 0.6 AIEP products, without problems.

Post

Can anyone please tell me how you get to download a full complete version not just an update. :?:
I've been messing around, going back and forwards in the Digital River AIR portal shop thingy and just getting VERY pissed off. :x
Over the last 10+ years I've had minor (read insignificant) pains/problems with some purchases and updates from developers who use shareit, or those who send out keys etc when they check emails, but nothing compared to the likes of the "AIR maze" going around in circles, changing passwords, page not found, too many days passed, etc. :bang:
edit
can we have user areas,,, pretty please

Post

heks wrote:Can anyone please tell me how you get to download a full complete version not just an update. :?:
I've been messing around, going back and forwards in the Digital River AIR portal shop thingy and just getting VERY pissed off. :x
Over the last 10+ years I've had minor (read insignificant) pains/problems with some purchases and updates from developers who use shareit, or those who send out keys etc when they check emails, but nothing compared to the likes of the "AIR maze" going around in circles, changing passwords, page not found, too many days passed, etc. :bang:
edit
can we have user areas,,, pretty please
The full version is just the Trial version authorised. And the 'Trial version' and the current 'update' downloads seem to be the same file...
An idiot on Set Theory:
"In some cases there is an object called red that contains everything that is red. In much the same way a pot is a plate."

Post

whyterabbyt wrote: The full version is just the Trial version authorised. And the 'Trial version' and the current 'update' downloads seem to be the same file...
So, am I right in thinking that if I download the trial version it will locate the pace licence and become a "full" current version (presuming they've updated the trail version).

Post

heks wrote:
whyterabbyt wrote: The full version is just the Trial version authorised. And the 'Trial version' and the current 'update' downloads seem to be the same file...
So, am I right in thinking that if I download the trial version it will locate the pace licence and become a "full" current version (presuming they've updated the trail version).
I believe so.

(As per the Air support guy who posts at KVR : "The updates are the full installers. ")
An idiot on Set Theory:
"In some cases there is an object called red that contains everything that is red. In much the same way a pot is a plate."

Post

heks wrote:Can anyone please tell me how you get to download a full complete version not just an update. :?:
I've been messing around, going back and forwards in the Digital River AIR portal shop thingy and just getting VERY pissed off. :x
Over the last 10+ years I've had minor (read insignificant) pains/problems with some purchases and updates from developers who use shareit, or those who send out keys etc when they check emails, but nothing compared to the likes of the "AIR maze" going around in circles, changing passwords, page not found, too many days passed, etc. :bang:
edit
can we have user areas,,, pretty please
I had a similar experience, but all turned out to be much easier. There is two adresses:

https://www.findmyorder.com - which gets the user after purchase, in Order Confirmation mail, in which it seems really dead links.
And https://cs.mycommerce.com/airmusic/ - where the links are always live.

The principle of both addresses similar - they require a number of purchase. Just use a second address.

(btw http://www.sweetwater.com/sweetcare/art ... -software/ )

Post

Thanks whyterabbyte and c_voltage I did go though both above links which were saved in my order emails. Just seemed to have one problem after another this morning though, all started with it wanting me to change my password. I'll download the Trial version of strike and structure then.
Cheers

Post Reply

Return to “AIR Music Technology”